Elements and Performance Criteria

domestic travel
international travel.

hard copy stocks
documents downloaded from BSP website
sales transmittal
refund notice
refund application
credit card charge forms
traffic document inventory report (TDIR)
BSP billing statement.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

knowledge of BSP procedures and documentation
ability to apply BSP rules and procedures and complete BSP documents within typical workplace time constraints and the reporting deadlines determined by IATA and organisation
ability to complete multiple BSP documents accurately for multiple reporting periods and cover the full range of BSP reporting requirements relevant to the industry sector or organisation.

Context of and specific resources for assessment

Assessment must ensure:

demonstration of skills within a fully equipped industry-realistic office environment using appropriate computers, printers, publications and software programs currently used in the tourism industry to control the administration of the billing and settlement plan
use of industry-current actual or training facsimile IATA BSP documentation
assessment by or in conjunction with an assessor currently accredited by IATA for BSP.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

written exercises, quizzes and tests of BSP reporting activities
review of actual or facsimile BSP documents completed by the candidate
written and oral questioning or interview to test knowledge of rules and procedures applicable to the completion of BSP documents
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SITTTSL012A Construct domestic airfares
SITTTSL013B Construct normal international airfares
SITTTSL014A Construct promotional international airfares
SITTTSL015A Construct advanced international airfares.

Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.