Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Elicitation activity may include:
brainstorming
document analysis
focus group
interview
interface analysis
observation
prototyping
workshop
survey or questionnaire.
Requirements’ attributes to aid in managing each requirement throughout its life cycle may include:
source
its value
its priority.
Appropriate form may include:
visual or audio recordings
written documents describing the outcomes, such as meeting minutes
actual or virtual whiteboards where notes are retained until they are transferred to another medium.
Review may include:
informal discussion or brainstorming
structured or facilitated workshop
use of formal review tools, such as survey or interview.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
plan and conduct requirements elicitation activities
select and apply techniques that are appropriate to the situation
document requirements and obtain stakeholder sign-off.
Context of and specific resources for assessment
Assessment must ensure access to:
appropriate policies
current business analysis practices
tools
legislation if applicable
other documentation
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
evaluation of a simulated or workplace project in a medium to large enterprise
direct observation of the candidate carrying out business analysis work
verbal or written questioning to assess required knowledge and skills
review of reports and plans prepared for the projects
evaluation of a portfolio of the project work undertaken.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.