Elements and Performance Criteria

The range statement provides detail of the scope of the elements and performance criteria to allow for differences with enterprises and workplaces including practices, knowledge and requirements. The range statement also provides a focus for assessment and relates to the unit as a whole.

Assessment of family's level of need:
Range of possible assessment methods (e.g., interviews)
Ethical issues in assessment (e.g. confidentiality)
Identifying 'needs'
Recognising diversity within a community in relation to needs

Networks may include:
Development of networks relevant to a particular community
Referral networks
Consultation mechanisms

Family needs:
Range and scope of 'parenting skills'
Factors which promote/inhibit parenting skills
Cultural differences in parenting
Impact of gender expectations
Psycho-social developmental needs of children

Crisis support:
Crisis intervention methods
Community resources
Prioritising needs
Utilising family strengths to resolve crises

The evidence guide relates directly to the unit's performance criteria and range statement. Its purpose is to guide assessment of the unit in the workplace and/or a training program. The following components provide information to assist this purpose.
Critical aspects of evidence

Critical aspects of evidence relate to particular knowledge, understanding and skills that are essential to performance. Evidence to demonstrate consistent achievement of this unit's outcomes includes:


Essential knowledge:
Models of family intervention theory and practice
Family intervention strategies, scope and process
The wider physical, social, community and cultural environment within which the client lives
Needs of Aboriginal families
Cultural and linguistic diversity within a specific community
Options to support behaviour change
Community capacity building and community development
Referral resources
Importance of confidentiality and privacy
Organisational policies and procedures for record keeping and security
Workplace code of conduct or code of practice
Occupational health and safety guidelines

Essential skills:
Interpersonal communication, including ability to listen, observe, speak and behave in a respectful and sensitive manner. It is necessary for the worker's manner to be non-judgemental and non-confrontational. This ability is crucial as the health information shared may be confronting to the client. Language used may be English or a community language depending on the client and worker
Screening and assessment of client needs
Facilitation and negotiation to the level required to achieve change in the community
Literacy competence required to satisfy record keeping and referral requirements

Method and context of assessment:
Method and context of assessment refers to what assessment is appropriate, how often competence is required to be demonstrated, and where assessment should be undertaken.
An assessment of family need should be undertaken, implemented and evaluated.

Assessment may take place during a training workshop or in the workplace, depending on the mode of delivery. Assessment should include a combination of methods such as:

Observation and listening
Individual/group discussion
Discussion of participants' self-assessment and evaluation
Assessment of written exercises, displays and presentations