Unit of competency Outline

Date retreived
22/07/2026 10:54 AM AWST

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Develop knowledge management strategies

Develop knowledge management strategies

Unit of competency
National Code
ICTICT818
State Code
OCV68
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/01/2021
View on TGA
State Implementation and Classification
Approved Date
29/03/2021
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
29/03/2021
Nominal Hours
80
Description
This unit describes the skills and knowledge required to evaluate existing knowledge management processes, identify barriers to capturing knowledge and to develop new strategies.It applies to individuals who work in senior management positions and lead the analysis, implementation and management of emerging, and converging, information and communications technology (ICT) as they are integrated into the business process to support the organisational strategic goals.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Evaluate existing knowledge management systems
  • 1.1 Discuss existing knowledge management strategies with relevant personnel and identify advantages and disadvantages
  • 1.2 Identify differences between knowledge management and information management systems within the organisation
  • 1.3 Evaluate and confirm existing procedures and systems against organisational frameworks
  • 1.4 Identify the need for improvements in the use of knowledge in the organisation
2. Evaluate knowledge management options
  • 2.1 Investigate barriers to capturing knowledge within the organisation
  • 2.2 Review evaluations and recommendations of knowledge management software obtained from relevant personnel
  • 2.3 Propose software to be implemented within the organisation according to organisational requirements and procedures
  • 2.4 Review investigations into incentives and reward systems that support knowledge management
  • 2.5 Confirm required processes for maintaining integrated knowledge management systems are documented by the organisation
  • 2.6 Determine the viability of selected options and present ideas to relevant personnel in a business case
3. Improve existing knowledge management systems
  • 3.1 Implement recommended software following consultation with relevant personnel
  • 3.2 Discuss and confirm how the improved strategy supports knowledge management and organisational needs and budget requirements with relevant personnel
  • 3.3 Discuss and confirm whether processes for periodic reviews of knowledge management metrics are in place with relevant personnel
No information
No information
Replaces
State Code National Code Title Type
AUU93 ICTICT808 Direct the development of a knowledge management strategy for a business Unit of competency