Unit of competency Outline

Date retreived
23/07/2026 12:03 AM AWST

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Support people dealing with grief and trauma

Support people dealing with grief and trauma

Unit of competency
National Code
SIFXMGT004
State Code
WG638
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
21/06/2013
View on TGA
State Implementation and Classification
Approved Date
20/06/2014
Field of Education
090513 - Counselling
Original Release Date
20/06/2014
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to develop strategies for providing support to those experiencing loss, grief and trauma. It applies to managers of funeral services organisations responsible for providing a healing response to their clients experiencing loss and grief and addressing workplace stress in dealing with grief situations according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Implement strategies to provide a healing response to grief and trauma.
  • 1.1 Identify and respect specific approaches and cultural considerations in relation to loss, grief and trauma.
  • 1.2 Determine appropriate healing responses for individuals, family and communities in relation to experiences of loss, grief and trauma.
  • 1.3 Identify culturally appropriate strategies for responding to loss, grief and trauma at the individual, family and community level.
  • 1.4 Provide appropriate support and available resources to assist individuals, families and communities to deal with their loss, grief and trauma.
  • 1.5 Maintain duty of care, confidentiality and cultural protocols.
2. Provide welfare support for staff.
  • 2.1 Identify complex demands of the workplace within the context of the funeral services industry.
  • 2.2 Recognise symptoms of stress in staff.
  • 2.3 Implement appropriate support, safety and welfare measures for staff.
3. Manage own stress.
  • 3.1 Identify personal stress triggers and develop strategies to deal with them.
  • 3.2 Recognise and respond appropriately to physical, behavioural, interpersonal and attitudinal symptoms of personal grief responses.
  • 3.3 Identify, access and incorporate into daily routine relevant resources or activities to relieve stress.
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State Code National Code Title Type
J579 SIF50113 Diploma of Funeral Services Management Qualification