Unit of competency Outline

Date retreived
22/07/2026 10:54 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Provide support in an acute care environment

Provide support in an acute care environment

Unit of competency
National Code
HLTAIN302C
State Code
WD041
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/05/2012
State Implementation and Classification
Approved Date
27/07/2012
Field of Education
060301 - General Nursing
Original Release Date
27/07/2012
Nominal Hours
25
Description
DescriptorThis unit of competency describes the skills and knowledge required to provide a range of non-client contact support to a nursing team delivering nursing care in an acute care environment
Notes
Elements and Performance Criteria
1. Maintain accurate records
  • 1.1 Carry out work with an understanding of the purpose of health records
  • 1.2 Provide written reports and workplace forms that contain clear, concise and factual information and reflect legal and organisation requirements
  • 1.3 File documents in client health records according to acute care protocols
  • 1.4 Protect confidentiality of client health records according to organisation protocols
2. Comply with the administration protocols of an acute care environment
  • 2.1 Complete workplace forms and documents according to organisation timeframes, protocols and procedures
  • 2.2 Store and maintain information according to organisation protocols and procedures
  • 2.3 Respond promptly to inquiries and requests according to established procedures and by using appropriate communication equipment
3. Collect and process workplace information
  • 3.1 Use available business equipment/technology to obtain information effectively
  • 3.2 Use business equipment/technology to process information according to organisation requirements
  • 3.3 Comply with organisation security and confidentiality requirements
  • 3.4 Update, modify and file according to organisation requirements
  • 3.5 Collate and dispatch information according to specific timeframes and organisation requirements
4. Support equipment requirements in an acute care environment
  • 4.1 Consult with nursing care team and reference material to determine equipment needs
  • 4.2 Select equipment appropriate to the task and according to equipment requirements, organisation protocols and procedures and manufacturers' guidelines
  • 4.3 Organise equipment within agreed timeframes
  • 4.4 Deal with issues and problems associated with the operation of equipment according to organisation protocols
  • 4.5 Clean equipment according to manufacturer specifications and store safely in appropriate place
RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Workplace forms, documents and records may include
All records related to the client's health status
Assessments
Plans of care
Progress reports
Test results
Purchase orders and invoices
Assessment and referral records
Purpose designed reports


Information may include:
Correspondence (faxes, memos, letters, email)
Computer databases (library catalogue, client activity system, client transfer system)
Computer files (letters, memos and other documents)
Purchase orders
Laboratory results
Minutes of meetings


Inquiries may include:
Internal
External
Telephone calls
Facsimiles
Letters
Email
Internal memos
Personal visits


Business equipment/technology may include:
Photocopier
Computer
Printer
Filing system (manual/electronic)
Fax machine
Telephone


Equipment may include:
Positioning aids
Electrical
Cylinders
Endoscopic equipment
Suction unit
Monitoring devices
Warming equipment
Lights
Orthopaedic equipment
Tourniquets
Mechanical lifter
Consumables e.g. dressing packs, suction catheters, tubing


Equipment requirements may include:
Preferences of nursing care team
Availability of equipment
Client needs
Complexity and speciality of the environment e.g. general, orthopaedic, ophthalmic, gastroenterological
Manual handling requirements


Organisation requirements may include:
Procedures for deciding which records should be captured and filed
Security procedures
Legal and organisation policy guidelines and requirements
Dispatching and collecting procedures
Procedures for updating records
WHS policies, procedures and programs
EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of workplace performance is essential for assessment of this unit
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible


Context of and specific resources for assessment:
Assessment must be completed in the workplace.
Relevant guidelines, standards and procedures
Resources essential for assessment include:
equipment required for procedures in an acute care setting
business equipment/technology
organisation protocols and procedures
manufacturer guidelines


Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Replaces
State Code National Code Title Type
D5728 HLTAIN302B Provide support in an acute care environment Unit of competency
Replaced By
State Code National Code Title Type
AVA85 HLTAIN002 Provide non-client contact support in an acute care environment Unit of competency
State Code National Code Title Type
J065 HLT32512 Certificate III in Health Services Assistance Qualification