Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Appropriate sources of information may include:
International standards for environmental management - Life cycle assessment
AS/NZS ISO 14040:1998
AS/NZS ISO 14041:1999
AS/NZS ISO 14042:2001
AS/NZS ISO 14043:2001
AS/NZS ISO 14048:2003
AS/NZS 3598:2000
BS EN 16001:2009
United States Environmental Protection Agency (EPA) - Life Cycle Assessment: Principles and Practice EPA/600/R-06/060 May 2006
Dow Jones Sustainability Index (DJSI).
Expected goals may include:
achieving best practice in products, processes or services while protecting the environment without sacrificing profitability
enhancing company reputation
guiding new product development to reduction of resources and emissions
improving public perception
providing information on trade-offs of alternative processes, products and materials.
Stakeholders may include:
business partners
community
customers
government organisations
shareholders
staff
technical experts.
Constraints may include:
existing business partnerships and arrangements
existing contracts or service level agreements
reluctance to accept change.
Critical success factors may include:
customer satisfaction
increase in customers
new sources of business
positive cash flow
profit margin
quality of products and services
revenue growth.
Overall benefit may include:
better use of workspace
employee satisfaction
enhanced brand value
enhanced company reputation
improved public perception
more reliable service to customers
tangible benefits and intangible benefits.
Estimate of costs may include:
annual operating costs
capital costs
detailed breakdown of costs
recurring costs
summary of costs by category.
Return on investment (RoI) may include
carbon trading
project life
rate of depreciation
simple RoI calculation.
Alternative options may include:
a range of approaches
an option that achieves same result as preferred option
collaborative delivery
in-house delivery of the project
innovative approaches.
Executive summary may include:
background to the proposal
introduction to the proposal
past and current environment
rationale for establishing the business case at this time.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
candidate's involvement as a key person in establishing a business case to introduce or improve sustainability in an ICT project
implementation strategy, as part of the policy, that has been devised, implemented and reviewed showing a measurable improvement utilising the chosen benchmark indicators
communicating with stakeholders to discuss approaches to sustainability improvements development and implementation, and contributing to the resolution of disputes among stakeholders
using software systems for recording and filing documentation for measurement of current usage and using word processing and other basic software for interpreting charts, flowcharts, graphs and other visual data and information
reviewing and improving policies by identifying improvements and benchmarking against industry best practice and attempting new approaches continuously over time.
Context of and specific resources for assessment
Assessment must ensure:
sites on which preparation of a business case for introducing or improving sustainability in an ICT project may be carried out
access to relevant legislation, standards, guidelines, reports and equipment specifications and drawings
access to a range of workplace documentation and personnel, information and resources, such as compliance obligations, organisational plans, work responsibilities.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third-party workplace reports of on the job performance by the candidate
review of policy developed and procedural documentation outlining the approach taken
review of implementation strategy, plans and work plans
analysis of methods used to involve stakeholders in policy development, implementation and review
evaluation of participation in sustainability work practices and programs
observation over time in relation to review of work area relating to policy and procedures being developed to assess measurement of resources used, hazards and compliance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTPMG6033A Develop project management plan
ICTPMG6034A Prepare a detailed design brief
ICTTEN6206A Produce an ICT network architecture design

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.