Analyse ICT system capacity and implement enhancements

Unit of competency Outline

Date retreived
22/07/2026 9:10 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Unit of competency

National Code
ICTSAS439

State Code
OBS55

TGA Status
Current

DTWD Status
Approved

Current Release Number
1.00

Current Release Date
21/07/2020

View on TGA

State Implementation and Classification

Approved Date

15/01/2021

Field of Education

029999 - Information Technology, N.e.c.

Original Release Date

15/01/2021

Nominal Hours

Description

This unit describes the skills and knowledge required to monitor and assess the current and future capacity requirements of Information and Communications Technology (ICT) systems, plan future capacity enhancements and install identified capacity enhancements.It applies to experienced individuals who work under limited supervision and use technical and specialised knowledge to undertake strategic planning and forecasting initiatives. No licensing, legislative, or certification requirements apply to this unit at the time of publication.

Notes

Elements and Performance Criteria

1. Analyse existing system capacity

1.1 Access required ICT system capacity testing hardware and software
1.2 Review existing ICT system capacity configuration information
1.3 Investigate ICT system workload and analyse effect on capacity according to organisational procedures
1.4 Examine and analyse ICT system capacity issues fault logs according to organisational procedures
1.5 Discuss and review ICT system capacity issues with users
1.6 Examine service level agreement (SLA) to determine agreed-upon capacity standards and benchmarks
1.7 Document information and ICT system capacity analysis according to organisational guidelines

2. Determine and develop future system capacity requirements

2.1 Gather ICT system capacity requirements data
2.2 Organise, analyse and evaluate ICT system capacity requirements data
2.3 Develop ICT system forecast workload
2.4 Compare and evaluate existing workload against forecast workload
2.5 Estimate required resources and equipment for ICT system capacity requirements
2.6 Undertake financial analysis for ICT system capacity requirements
2.7 Organise and document ICT system capacity requirements according to organisational procedures
2.8 Prepare ICT system capacity requirements report
2.9 Present report to required personnel and seek feedback

3. Plan implementation of system capacity enhancements

3.1 Confirm ICT system capacity requirements
3.2 Prioritise and plan task implementation
3.3 Confirm availability of requirements and access required ICT system enhancement hardware and software
3.4 Document and submit implementation plan to required person and seek approval

4. Implement system capacity enhancements

4.1 Install ICT system capacity enhancements according to installation procedures, organisational procedures and implementation plan
4.2 Measure and assess increase in capacity and performance
4.3 Assess whether capacity requirements have been met according to organisational procedures, SLA standards and benchmarks
4.4 Update ICT system capacity documentation according to organisational procedures

5. Monitor ongoing capacity requirements

5.1 Implement and maintain a performance database
5.2 Monitor and assess impact of ICT system capacity enhancements
5.3 Review benchmarks and performance with work team
5.4 Implement capacity enhancements and updates of benchmarks as required

No information

Replaces

State Code	National Code	Title	Type
AUW59	ICTSAS417	Undertake ICT system capacity planning	Unit of competency

State Code	National Code	Title	Type
BFF9	ICT40120	Certificate IV in Information Technology	Qualification