Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Industry sector may include:
business services or information worker
information and communications technology
telecommunication.
Industry-specific technologies may include:
vendor-specific:
hardware
integrated services
internet access
mobile communication devices
networks
peripherals
software.
Sources of information may include:
appliances
software
technical connections guidance and other outputs supplied by vendors and manufacturers
documents
test pages
vendor and manufacturer guidance regarding requisite depth of knowledge of industry-specific technologies
web pages.
Environmental considerations may include:
correct disposal by an authorised body of redundant hardware:
circuit boards
hard drives
motherboards
recycling
safe disposal of packaging:
cardboard
paper
plastic
polystyrene.
Feedback may include:
competency skill level
industry-validated demonstration of competency through certification
interviews
meetings.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify basic new and emerging industry-specific technologies
use basic features and functions of identified industry-specific technologies to an industry standard.
Context of and specific resources for assessment
Assessment must ensure access to:
site where industry-specific technologies may be used
industry-specific technologies currently used in industry
documents detailing OHS standards, environmental guidelines and organisational requirements.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess knowledge of features and functions of industry-specific technologies
direct observation using basic industry-specific technologies
simulation of industry-specific uses of the basic industry-specific technologies.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.