Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
International freight forwarding includes services related to:
the importing of goods
the exporting of goods
the transiting of goods
Provisions and stipulations that should be in a sales contract include:
detailed description of the goods
precise quantity of the goods and tolerances where appropriate
exact price of the goods
final date for shipment with schedules for continuing contracts
the seller's delivery point
transport mode
discharge port, airport or transport terminal and the final destination
the correct Incoterm for the transaction
special packaging, load restraint and stowing requirements for the cargo
documents required and responsibility for their preparation and provision
Force Majeure clause
arbitration clause
law and jurisdiction clause
payment terms
buyer requires pre-shipment inspection of the cargo by surveyors
Supporting documents to a service contract may include but are not limited to:
Shipper's Letter of Instruction (SLI)
invoice
insurance certificate
regulatory requirements (including permit issuing requirements) in both importing and exporting countries
Risks that may occur during international freight forwarding activities include but are not limited to:
damage to the cargo
transport accident
breaches of security
theft and fraud
terrorism
revolution
war
political instability
strikes
lockouts
work slowdowns
natural disasters
climate
port congestion
overbooked carrier
Ways of controlling risks that may occur during an international freight forwarding project include but are not limited to:
keeping up to date with geopolitical and industrial developments
ensuring there are no regulatory restrictions or prohibitions on the export, import or transit of the cargo
monitoring weather conditions
being aware of the impact of impending or current natural disasters on freight transport routes
making provision for suitable alternative routes
ensuring packaging, packing and stowage is appropriate for the mode(s) of transport
ensuring that security arrangements are adequate
ensuring that insurance cover is sufficient for the risks involved
Types of cargo insurance policies may include:
single shipment policy
annual policy
open policy
Sources of information required to perform international freight forwarding functions may include:
websites of key international and Australian organisations such as FIATA, IMO, ICAO, IATA, CASA, AMSA, Australian Customs and Border Protection Service, AQIS, government agencies responsible for transport security etc.
key reference publications such as Incoterms, FIATA forms and documents, ICC publications, and other manuals, texts and handbooks on freight forwarding, international trade and related topics etc.
Parameters of freight forwarding services relevant to customer requirements may include:
standard procedures for the international forwarding of freight
type of transport modes
various consignment methods
relevant legislative requirements
required import/export documentation and requirements
transport security requirements
insurance requirements
service costs
payment requirements and procedures
fiduciary and legal responsibilities of either party
Consultative processes may involve:
customers
international and domestic agents and suppliers,
insurance brokers
representatives of insurance companies
relevant regulatory authorities and institutions
other employees and supervisors
management
freight forwarding specialists
other professional or technical staff
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Communications systems may involve:
face-to-face conversation
telephone including fixed, mobile and IP phones
fax
email
electronic data transfer of information (EDI)
mail
Information/documents may include but are not limited to:
Australian and international regulations, conventions and codes of practice for the international forwarding of freight
summaries and definitions of Incoterms and Combiterms
customers' instructions and transport requirements
workplace standard operating procedures and policies
sales contracts
standard FIATA forms and documentation such as:
a Negotiable Multimodal Transport Bill of Lading (FB/L)
a Non-negotiable Multimodal Transport Waybill (FWB)
a Forwarders Certificate of Receipt (FCR)
a Forwarders Certificate of Transport (FCT)
a Forwarders Warehouse Receipt (FWR)
a Forwarders Forwarding Instructions (FFI)
a Shippers Declaration for the Transport of Dangerous Goods (SDT)
a Shippers Intermodal Weight Certification (SIWC)
an Original Bill of Lading (OB/L)
a Master Air Waybill (MAWB)
a House Bill of Lading (HBL)
a House Air Waybill (HAWB)
Multimodal Transport Bill of Lading (MTB/L)
insurance policies
insurance certificates
insurance claim forms
cargo manifests
pre-advice and pre-alert documents
suppliers advice for the handling, transport and storage of goods and materials
operations manuals, job specifications and procedures and induction documentation
freight forwarding competency standards and training materials
Australian and international standards, criteria and certification requirements
data obtained through communications technology equipment and oral, aural or signed communications
freight forwarder company's quality assurance standards and procedures
emergency procedures
Applicable regulations and legislation may include:
Australian and international regulations, conventions and codes of practice for the international forwarding of freight
relevant regulations for the import and export of cargo
Australian and international standards and certification requirements
relevant regulations pertaining to international trading and financial transactions
relevant Australian and international transport security and safety legislation
relevant Australian and international environmental protection legislation

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of:
examining an international freight forwarding sales contract
examining an international freight forwarding service contract
managing risk in an international freight forwarding project
assisting in organising transport insurance requirements
confirming or organising liability insurance requirements
making a claim on a transport or liability insurance policy
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace