Unit of competency Outline
Date retreived
22/07/2026 8:08 PM AWST
22/07/2026 8:08 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage a common channel signalling network
Manage a common channel signalling network
Unit of competency
National Code
ICTTEN6047A
ICTTEN6047A
State Code
D3498
D3498
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
12/06/2014
Field of Education
020113 - Networks And Communications
Original Release Date
12/06/2014
Nominal Hours
120
Description
This unit describes the performance outcomes, skills and knowledge required to manage common channel signalling (CCS) network to control multiple data channels.The most common CCS signalling methods in use are integrated services digital network (ISDN) and signalling system No.7 (SS7). ISDN signalling is used primarily on trunks connecting end-user private branch exchange (PBX) systems to a central office. SS7 is primarily used within the public switched telephone network (PSTN). The two signalling methods are very similar since they share a common background and in some cases, the same signalling messages are transmitted in both ISDN and SS7.Voice over internet protocol (VoIP) communications use configurations with multiple routers to communicate via VoIP and CCS over a digital primary rate interface (PRI).No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Notes
Elements and Performance Criteria
1. Analyse signalling and digital path alarms and clear network faults
- 1.1. Obtain relevant legislation, codes, regulations and standards to prepare for the task
- 1.2. Activate alarm management system to produce a trouble report and verify CCS and data faults or problems
- 1.3. Investigate cause of alarm and analyse results to determine appropriate repair action and allocate resources
- 1.4. Monitor repair and restoration procedures to ensure commitment to specified timelines and initiate escalation procedures as appropriate and according to enterprise procedures
- 1.5. Reset alarms on completion of repair and monitor subsequent alarms to ensure no re-occurrence of the problem
2. Monitor integrity of data received on equipment ports
- 2.1. Activate alarm screens and monitor port times on a regular basis to ensure that procedures are running
- 2.2. Clear port blockage and problems on completion of planned works and log in appropriate database
- 2.3. Monitor repair and restoration procedures to ensure commitment to specified timelines and initiate escalation procedures as appropriate and according to enterprise procedures
3. Monitor and acceptance test repair
- 3.1. Verify network stabilisation throughout repair and monitor
- repair action to ensure minimal impact on the overall network
- 3.2. Undertake acceptance testing according to prescribed operating procedures
- 3.3. Monitor network stability on completion and refer problems to the appropriate area for action
- 3.4. Block alarms for out of service circuits
4. Coordinate CCS relationships
- 4.1. Log requests for relationship change and follow up problems with appropriate support staff
- 4.2. Monitor network stability and manage loading of data until the process is completed
- 4.3. Update models and enterprise systems
5. Coordinate CCS rearrangements
- 5.1. Log requests for rearrangements scenarios and verify feasibility of rearrangement
- 5.2. Enter details of rearrangement in appropriate system and update system records
- 5.3. Monitor completed work for accuracy and network stability on completion
- 5.4. Produce a copy of documentation for future reference
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant legislation, codes, regulations and standards include:
Australian Communications and Media Authority (ACMA) standards as they apply to carrier operation
International Standards ISO 9000 and ISO 9001
International Telecommunications Union (ITU) recommendations network management series E410
occupational health and safety (OHS)
Privacy Act.
Repair and restoration procedures may include:
arranging test sequence
conducting clearance test
notifying network operation centre (NOC)
performing fault diagnosis
repairing or replacing affected component
restoring services
verifying alarm.
Escalation procedures may include:
pass onto network specialist at NOC
verification of fault status:
clearance likely to exceed set time
fault too complex for local attention
vendor technical specialist.
Acceptance testing may include:
compatibility
functionality
operational
performance.
Rearrangements scenarios may include:
CCS SS7 violations
digital path alarms
digital information path (DIP) running errors
link conversions.
Documentation may include:
alarm management system printouts
fault clearance methods
fault details
final fault clearance tests
recommendations
test results.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant legislation, codes, regulations and standards include:
Australian Communications and Media Authority (ACMA) standards as they apply to carrier operation
International Standards ISO 9000 and ISO 9001
International Telecommunications Union (ITU) recommendations network management series E410
occupational health and safety (OHS)
Privacy Act.
Repair and restoration procedures may include:
arranging test sequence
conducting clearance test
notifying network operation centre (NOC)
performing fault diagnosis
repairing or replacing affected component
restoring services
verifying alarm.
Escalation procedures may include:
pass onto network specialist at NOC
verification of fault status:
clearance likely to exceed set time
fault too complex for local attention
vendor technical specialist.
Acceptance testing may include:
compatibility
functionality
operational
performance.
Rearrangements scenarios may include:
CCS SS7 violations
digital path alarms
digital information path (DIP) running errors
link conversions.
Documentation may include:
alarm management system printouts
fault clearance methods
fault details
final fault clearance tests
recommendations
test results.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify and implement repair action within service assurance guidelines
analyse and interpret alarms including CCS and digital path
apply enterprise fault management priorities and escalation procedures
resolve problems in a methodical and logical manner
conduct appropriate tests and interpret results.
Context of and specific resources for assessment
Assessment must ensure:
site with CCS network
tests and equipment currently used in industry
relevant legislation, codes, regulations and standards.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate managing a CCS network
oral or written questioning of the candidate to assess required knowledge of CCS networks, testing and repair and restoration procedures
review of documentation and records completed by the candidate.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN6043A Undertake network traffic management
ICTTEN6044A Coordinate fault rectification and restoration of service following network outages.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify and implement repair action within service assurance guidelines
analyse and interpret alarms including CCS and digital path
apply enterprise fault management priorities and escalation procedures
resolve problems in a methodical and logical manner
conduct appropriate tests and interpret results.
Context of and specific resources for assessment
Assessment must ensure:
site with CCS network
tests and equipment currently used in industry
relevant legislation, codes, regulations and standards.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate managing a CCS network
oral or written questioning of the candidate to assess required knowledge of CCS networks, testing and repair and restoration procedures
review of documentation and records completed by the candidate.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN6043A Undertake network traffic management
ICTTEN6044A Coordinate fault rectification and restoration of service following network outages.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWC97 | ICTTEN606 | Manage a common channel signalling network | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W817 | ICT60110 | Advanced Diploma of Optical Networks | Qualification |