Unit of competency Outline

Date retreived
23/07/2026 12:10 AM AWST

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Maintain and enhance confidence in public service

Maintain and enhance confidence in public service

Unit of competency
National Code
PSPETH004
State Code
AWW15
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080509 - Public Relations
Original Release Date
21/07/2016
Nominal Hours
40
Description
This unit describes the skills required to promote the highest standards of ethical conduct in the workplace. It includes providing ethical leadership, balancing competing public interests, and establishing processes and practices that encourage integrity.This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work autonomously, as part of a team and with management responsibilities. They would perform sophisticated tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Provide ethical leadership
  • 1.1 Model and reinforce ethical conduct in others.
  • 1.2 Encourage professionalism.
  • 1.3 Encourage staff to raise ethical dilemmas, provide frameworks for ethical decision-making and policy setting and coach staff in their application.
  • 1.4 Provide staff with opportunities to develop skills in identifying and resolving situations requiring ethical judgment.
  • 1.5 Clarify the ethical aspects of decisions and provide and document advice and guidance on more complex ethical problems.
  • 1.6 Encourage the reporting of suspected unethical conduct, and address as needed.
  • 1.7 Monitor and evaluate policies, for consistency with public sector standards, and recommend changes, where necessary.
2. Balance competing public interests
  • 2.1 Consider all relevant facts and ensure weightings given to competing interests are unbiased, transparent and defensible.
  • 2.2 Use decision-making processes and document reasoning/grounds for decisions.
  • 2.3 Provide advice to government regarding policy decisions relating to the public interest.
  • 2.4 Take immediate action where staff indicate conflicts of interest, to resolve the situation.
3. Establish and monitor processes and practices that encourage integrity
  • 3.1 Develop and review organisational processes and practices to ensure they meet the requirements of procedural fairness and accountability.
  • 3.2 Develop processes containing mechanisms to ensure that public resources are used in accordance with public sector ethics standards, legislation, policy and guidelines.
  • 3.3 Develop processes that include risk management strategies which meet client, staff and organisational needs for transparency and accountability.
  • 3.4 Monitor processes and practices to ensure they encourage and support those reporting unethical conduct and protect them from reprisals.
  • 3.5 Take action to ensure that the ethical standard of conduct of contractors is consistent with the requirements of the contracting organisation.
No information
No information
Replaces
State Code National Code Title Type
C7988 PSPETHC601B Maintain and enhance confidence in public service Unit of competency
Replaced By
State Code National Code Title Type
ODW88 PSPETH009 Maintain and enhance confidence in public service Unit of competency