Unit of competency Outline

Date retreived
22/07/2026 9:57 AM AWST

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Customise packaged software applications

Customise packaged software applications

Unit of competency
National Code
ICTICT311
State Code
OBU29
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/07/2020
View on TGA
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
080905 - Practical Computing Skills
Original Release Date
15/01/2021
Nominal Hours
40
Description
This unit describes the skills and knowledge required to analyse, design, implement and review the customisation of packaged software applications delivered to clients, using features and plugins of the packaged software applications.It applies to those who work under minimal supervision as Information and Communications Technology (ICT) users and support personnel for software application activities in the workplace. Clients, in this instance, refers to internal as well as external teams and projects.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Confirm client requirements
  • 1.1 Discuss and determine client requirements according to organisational procedures
  • 1.2 Confirm and document client and technical specifications with required personnel, according to organisational procedures
  • 1.3 Determine level of user and technical documentation needed to meet client requirements
2. Develop and apply customisation to packaged software applications
  • 2.1 Design packaged software application according to client requirements given system limitations
  • 2.2 Customise software applications using simple programming constructs
  • 2.3 Obtain feedback from required personnel and amend accordingly
  • 2.4 Apply and implement customised packaged software applications
  • 2.5 Document changes according to organisational procedures
3. Provide support for customised applications
  • 3.1 Review work and finalise documentation according to organisational procedures
  • 3.2 Produce documentation and user guides and submit to required personnel
  • 3.3 Obtain client evaluation and feedback on supporting documentation
  • 3.4 Evaluate work with required personnel
No information
No information
Replaces
State Code National Code Title Type
AUU38 ICTICT307 Customise packaged software applications for clients Unit of competency
State Code National Code Title Type
BFF7 ICT30120 Certificate III in Information Technology Qualification
BAI5 CPP50216 Diploma of Spatial Information Services Qualification