Unit of competency Outline

Date retreived
22/07/2026 7:11 AM AWST

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Supervise work routines and staff performance

Supervise work routines and staff performance

Unit of competency
National Code
AHCWRK409
State Code
OFB35
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
24/01/2023
View on TGA
State Implementation and Classification
Approved Date
09/06/2023
Field of Education
080303 - Human Resource Management
Original Release Date
09/06/2023
Nominal Hours
65
Description
This unit of competency describes the skills and knowledge required to supervise work routines and staff performance.The unit applies to individuals who apply specialist skills and knowledge to supervising work routines and staff performance. This includes applying and communicating non-routine technical solutions to predictable and unpredictable problems.All work must be carried out to comply with workplace procedures, health and safety in the workplace requirements, legislative and regulatory requirements and sustainability practices.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Communicate work roles
  • 1.1 Confirm the roles and responsibilities of staff
  • 1.2 Identify the skills of staff and match with tasks and duties
  • 1.3 Communicate job requirements and information to staff
  • 1.4 Implement workplace health and safety, and environmental policies and procedures
2. Coordinate activities
  • 2.1 Develop staff work plans to establish tasks and timelines
  • 2.2 Prioritise work activities within available timelines
  • 2.3 Identify and incorporate training and learning opportunities into work activities
  • 2.4 Clarify and maintain supervisory and reporting responsibilities
3. Maintain effective working relations
  • 3.1 Recognise and address problems
  • 3.2 Seek assistance from team members to achieve allocated tasks
  • 3.3 Conduct routine collaborative team meetings
  • 3.4 Use appropriate conflict management strategies to address disagreements
  • 3.5 Support reporting lines and supervisory structures
4. Provide feedback
  • 4.1 Monitor team and individual performance
  • 4.2 Provide clear and constructive feedback to team members to support achievement of outcomes
No information
No information
Replaces
State Code National Code Title Type
BAS43 AHCWRK403 Supervise work routines and staff performance Unit of competency