Unit of competency Outline

Date retreived
22/07/2026 1:24 PM AWST

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Design business process automation solutions

Design business process automation solutions

Unit of competency
National Code
ICTAUT401
State Code
ODS97
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
03/02/2022
View on TGA
State Implementation and Classification
Approved Date
25/05/2022
Field of Education
020199 - Computer Science, N.e.c.
Original Release Date
25/05/2022
Nominal Hours
35
Description
This unit describes the skills and knowledge required to design scalable, business process automation (BPA) solutions to enhance organisational efficiency. It includes designing and recommending workflow automation solutions to create, improve, and integrate business processes across multiple departments.The unit applies to individuals working in information and communications technology (ICT) roles who contribute to design activities required for automating processes across a range of workplace departments.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to design BPA solutions
  • 1.1 Confirm work brief and tasks according to organisational policies and procedures
  • 1.2 Identify opportunities where processes and organisational areas can be automated, in consultation with required personnel
  • 1.3 Evaluate existing organisational workflows and determine suitability for BPA according to work brief
  • 1.4 Research BPA advantages and disadvantages
  • 1.5 Select organisational process-mapping software according to work brief
  • 1.6 Create process map of tasks and events according to work brief
2. Plan and prepare BPA components
  • 2.1 Review business objectives for workflow automation in consultation with required personnel
  • 2.2 Confirm business expectations for workflow automation in consultation with required personnel
  • 2.3 Document workflow automation plan according to work brief
  • 2.4 Develop timeline according to work brief
  • 2.5 Confirm that timeline aligns with business priorities, resource availability, and process map
3. Research and develop BPA strategies
  • 3.1 Research automated workflow system configuration procedures and automation impacts on key personnel
  • 3.2 Identify integration points for workflow automation systems and legacy systems
  • 3.3 Research BPA configuration tools for workflow automation according to organisational policies and procedures
  • 3.4 Select workflow automation systems according to findings
  • 3.5 Report on selected workflow automation system according to organisational policies and procedures
  • 3.6 Confirm that BPA stages, strategies, systems and organisational impacts are documented in required format
4. Make BPA recommendations
  • 4.1 Compile required documentation to guide BPA recommendations
  • 4.2 Confirm that BPA recommendations include sound rationale on how the solution will create, improve, and integrate business processes
  • 4.3 Present recommended BPA solution and seek feedback from required personnel
  • 4.4 Review and implement feedback from required personnel
  • 4.5 Gain final approval from required personnel
  • 4.6 Develop implementation guide for recommended BPA solution and finalise required documentation
  • 4.7 Submit required documentation
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State Code National Code Title Type
BFF9 ICT40120 Certificate IV in Information Technology Qualification
AE747 ICTSS00123 Software Automation Skill Set Skill set