Elements and Performance Criteria

Application of this unit may relate to:
Scheduled or unscheduled maintenance
Individual or team related activities


Organisational policy manuals
Maintenance Organisation Manual
Maintenance Management Plan
Procedures manuals
Work instructions
Government legislation
Defence regulations and instructions
Standing instructions
Grievance procedures

Progress towards qualifications
Employment area
Sexual harassment
Equity and diversity
Employment conditions
Interpersonal differences

Training package qualifications issued under the AQF
Certificates issued by RTOs for completion of non-accredited training courses
Certificates issued on completion of equipment-related training courses
Maintenance engineer licences
Aviation Maintenance Specialist Certificates
Authorisations as a CASA representative made under the provision of Civil Aviation Regulations (CARs) or Civil Aviation Safety Regulations (CASRs)
Task authorisations made in accordance with Maintenance Organisation Manuals
Task authorisations made in accordance with CARs or CASRs
Task authorisations made in accordance with relevant Defence regulations and instructions
Task authorisations made in accordance with a Maintenance Management Plan

Overview of Assessment
A person who demonstrates competency in this unit must be able to effectively perform tasks associated with the development of personnel and the resolution of grievances.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.
Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Context of and specific resources for assessment
This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is, the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The candidate must have access to all tools, equipment, materials and documentation required and must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. The assessment environment should not disadvantage the candidate.