This unit describes the skills and knowledge required to build resilience so that communities and organisations are better placed to manage threats and opportunities in a crisis. It applies to government and non-government roles with assigned accountability or responsibility for mitigation, preparedness and response and recovery functions of communities and/or organisations. A crisis includes varying events of significant disruption having a broad effect on relationships among communities and/or organisations. It is characterised by high levels of adverse ambiguity, uncertainty, opportunity and change. Leaders in a crisis need to independently make sense of uncertain situations, creatively seek solutions and apply judgment and decision making in highly pressurised environments.Emergency service leaders typically work autonomously, within collegiate environments, that require the ability to build and develop relationships and partnerships for mandated action within a broad range of informal and formal groups. Emergency service leadership roles are complex requiring the individual to make ethical decisions in variable, evolving and dynamic circumstances.No licensing, legislative or certification requirements apply to unit at the time of publication.