Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Operations may be conducted:
in a range of work environments and weather conditions
by day or night
Revenue protection policy implementation could mean:
company procedures
sale of tickets
confiscation of invalid tickets
identification confirmation
checking of concessional, special and privilege passes
Staff allocation could be to:
comply with company procedures
the organisation's embarking and disembarking points
the transportation units
Resources to monitor fare compliance may include:
company procedures
barrier equipment
timetable and transport system information
tickets
automatic ticket collection equipment
radio
fare schedule
infringement notice
Strategies for the checking of ticketing can include:
company procedures
continuous checking
random checking
casual checking
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
workplace policies and procedures
customer requests books
safeworking forms
dangerous goods manifests
relevant regulations concerning revenue protection within transport systems
competency standards and training materials
award, enterprise bargaining agreement, other industrial arrangements
standards and certification requirements
quality assurance procedures
security and emergency procedures
Applicable regulations and legislation may include:
relevant state/territory regulations and legislation concerned with revenue protection within transport systems
relevant state/territory OH&S regulations and legislation
relevant state/territory environmental protection legislation

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace