Unit of competency Outline
Date retreived
22/07/2026 5:07 AM AWST
22/07/2026 5:07 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage a work unit
Manage a work unit
Unit of competency
National Code
CSCORG018
CSCORG018
State Code
AUY95
AUY95
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
17/12/2015
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
17/12/2015
Nominal Hours
40
Description
This unit describes the skills required to plan and monitor the services of a work unit, manage unit resources, supervise and support staff and demonstrate effective decision making.This unit applies to those with both general and specialist competencies from a range of occupational areas within correctional services. Factors that will influence the application of this unit will include:type of institution and degrees of custody and securitysize, number of staff and range of serviceslocation, layout and construction or designavailable and required accommodationphilosophy, objectives and purpose of the organisationIn practice, managing a work unit will overlap with other generalist or specialist work activities such as work unit planning, managing activities to meet client requirements, coordinating resource allocation and usage, coordinating a work team, etc.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to allocation of resources.Those undertaking this unit work autonomously, occasionally accessing and evaluating support from a broad range of sources. The role requires critical reflection, organisation and high level communication skills.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan and monitor the services of a work unit
- 1.1 Ensure that work unit guidelines, procedures and practices are developed, monitored and reviewed through active consultation and participation with all key people.
- 1.2 Promote the contribution of the work unit and its outcomes in the organisation and correctional community.
- 1.3 Design and monitor internal information and reporting systems for efficiency, effective communication and accountability.
- 1.4 Maintain regular team meetings designed to encourage routine participation in planning and services review.
- 1.5 Maintain liaison with other relevant key people in the community and related agencies.
2. Manage unit resources
- 2.1 Determine required resources to enable achievement of work unit objectives.
- 2.2 Facilitate cooperation in the work unit through balanced and fair work allocation and recognition of all contributions.
- 2.3 Ensure that physical resources are maintained to agreed health and safety standards.
- 2.4 Monitor financial expenditure to ensure that budgets and delegations are kept within agreed limits and allocations.
- 2.5 Ensure that financial reporting systems are consistent with organisational and contract requirements.
3. Supervise and support staff
- 3.1 Identify and monitor staff functions, duties and responsibilities required for the effective and productive operation of the unit.
- 3.2 Recruit and select staff according to identified criteria and procedures.
- 3.3 Identify any skills shortages and staff development needs and provide appropriate training.
- 3.4 Identify and counsel inappropriate behaviour to promote a positive attitude towards industry standards and performance improvement.
- 3.5 Promote achievements and support and reinforce productive and effective behaviour with team members.
- 3.6 Ensure that staff performance appraisal and counselling are provided according to policies and work contracts.
- 3.7 Identify issues and concerns affecting work performance of staff and provide counselling and support to resolve problems.
4. Make effective decisions
- 4.1 Apply team-building strategies to achieve strengthened individual and team commitment to organisational vision and work unit goals.
- 4.2 Use a range of consultation methods to involve staff, management and other related services in the decisions affecting the work unit.
- 4.3 Promote the use of problem-solving strategies and techniques to produce creative and innovative thinking.
- 4.4 Evaluate decisions and actions for their effectiveness and positive outcomes and make adjustments to plans.
- 4.5 Ensure that decisions and actions are documented, reported and recorded according to agreed procedures.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S5998 | CSCORG505A | Manage a work unit | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWH7 | CSC50115 | Diploma of Correctional Administration | Qualification |
| BIF6 | CSC50122 | Diploma of Correctional Administration | Qualification |