Elements and Performance Criteria

Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Vehicle inspection method may include:
interviewing clients and accident witnesses
physically checking and inspecting damage to vehicle and components
referring to reports, publications and manufacturer specifications
responding to agency enquiries
visual inspection, including using digital images of damage to vehicle and components.
Manufacturer and component supplier specifications may include:
Australian standards
diagrams and sketches
instructions issued by authorised organisation or external persons
inventory systems
material safety data sheets (MSDS)
original equipment manufacturer (OEM) design specifications and repair requirements
parts catalogues
safe work procedures for inspecting vehicles for saleable components
verbal, written and graphical instructions
workplace specifications and requirements.
Legal requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:
Australian standards
award and enterprise agreements
confidentiality and privacy
Competition and Consumer Act
copyright law
duty of care
Motor Vehicle Insurance and Repair Industry Code of Conduct
WHS
relevant industry codes of practice
the environment.
WHS requirements may include:
correct disposal of hazardous materials and substances
first aid equipment
following emergency procedures
hazard and risk control
personal protective equipment and clothing
safety equipment
techniques for manual handling, including shifting, lifting and carrying.
Workplace environmental requirements may include:
clean-up management
dust and noise minimisation
waste management.
Workplace policies and procedures may include:
environment and sustainability
job specifications
manufacturer specifications and industry codes of practice
WHS
quality policies and procedures, including Australian standards
recording and reporting procedures
safe work procedures.
Rectification action may include:
declaring the vehicle a total loss and disposing of the vehicle at auction
declaring the vehicle a total loss and selling vehicle in its present condition back to the original repairer
declaring the vehicle a total loss as the rectification repair costs and salvage value meets or exceeds vehicle current market value
repairing the vehicle at a new repairer and seeking recovery from the original repairer
repairing the vehicle at the original repairer.

Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.
A person who demonstrates competency in this unit must be able to:
observe safety procedures and requirements when inspecting vehicle repair work
communicate effectively with others involved in or affected by the work
source relevant vehicle repair information
inspect the quality of work undertaken for a range of vehicles
identify repair faults and decided rectification action
work within relevant codes of conduct
write a vehicle inspection report.
Context of, and specific resources for assessment
Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.
Assessment is to occur:
using standard workplace practices and procedures
following safety requirements
applying environmental constraints.
Assessment is to comply with relevant:
regulatory requirements
Australian standards
industry codes of practice.
The following resources must be made available for the assessment of this unit:
a range of vehicles with both satisfactory and unsatisfactory repair work
computer hardware and software, calculators and general office equipment
digital camera
workplace quality requirements
relevant tools and equipment
relevant information, including manufacturer specifications and costs
vehicle inspection details.
Method of assessment
Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.
Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.
Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.
Competence in this unit may be assessed in conjunction with other units which together form part of an holistic work role.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.
Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.