Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirements may relate to:
apprehension and powers of arrest
Australian standards and quality assurance requirements
counter-terrorism
crowd control and control of persons under the influence of intoxicating substances
force continuum, use of force guidelines
general 'duty of care' responsibilities
inspection of people and property, and search and seizure of goods
licensing or certification requirements
privacy and confidentiality
relevant commonwealth, state and territory legislation, codes and national standards for:
anti-discrimination
cultural and ethnic diversity
environmental issues
equal employment opportunity
industrial relations
OHS
relevant industry codes of practice
trespass and the removal of persons
use of restraints and weapons:
batons
firearms
handcuffs
spray.
Organisational requirements may relate to:
access and equity policies, principles and practices
business and performance plans
client service standards
code of conduct, code of ethics
communication and reporting procedures
complaint and dispute resolution procedures
emergency and evacuation procedures
employer and employee rights and responsibilities
OHS policies, procedures and programs
own role, responsibility and authority
personal and professional development
privacy and confidentiality of information
quality assurance and continuous improvement processes and standards
resource parameters and procedures
roles, functions and responsibilities of security personnel
storage and disposal of information.
Relevant standards:
must include AS/NZS 4360: 2004 Risk management
may relate to:
AS2630-1983 Guide to the selection and application of intruder alarm systems for domestic and business premises
HB 167:2006 Security Risk Management
HB 436 Risk Management Guidelines - Companion to AS/NZS 4360
HB 231:2000 Information security risk management guidelines.
Clientsmay include:
employer and employee groups
individuals
political parties
public and private entities
trade or professional associations.
Relevant personsmay include:
manufacturers
other professional, specialist or technical staff
security consultants
security personnel
supervisors.
Relevant informationmay include:
client activities and functions
client business and operational plans
client current and proposed operating environment, assets and systems
existing client security management strategies
history of incidents
potential risks and threats experienced by similar organisations
terms of reference.
Sourcesof information may include:
annual reports
competitors
current and past employees of the company, like organisation or like industry
field experts (for example qualified technicians)
government agencies
internet
media (journals, TV, radio, magazines)
newspaper articles
organisational records
police
research papers
security contractors or consultants
security industry associations
service providers
similar organisations and industries (domestic and international).
Assetsmay include:
business plans
equipment
facilities
goodwill
information, information systems and sources
intellectual property
output
people
reputation
systems
work processes and practices.
Threats may:
affect the security of an asset
be an agent or event that could put an asset at risk (theft, vandalism, fire, flood, power loss, unauthorised access, viruses, corruption of data)
be deliberate, natural, accidental, perceived
cause loss of goodwill, reputation or credibility
cause loss, disclosure, destruction or compromise of asset
cause risk of litigation.
Theoperating environmentof an organisation may relate to:
competitors
core business functions
environmental issues
financial markets
key stakeholders
market share
nature of operations
neighbours
scale of operations
situational issues
size of company
stability of company, organisation, industry and market
type of industry
workforce.
Causes and sourcesof threats may include:
a group of people
a nation, country or state
an individual
an organisation
natural events or the environment.
Assessment criteriamay be based on:
organisational or client requirements
qualitative factors
quantitative factors
semi-quantitative factors
the Australian Standard AS/NZS 4360:1999 Risk Management (or its equivalent).
Consequencesmay include:
consideration of effect on client's ability to continue core functions
disruption to operations
impact on neighbours and subsequent litigation
loss of asset (eg property, lives, reputation, goodwill)
loss of privacy
loss of service or business
loss of trust
loss or reduction of productivity.
Factorsmay include:
changes to the operational environment such as neighbours, financial markets and market share
those with regard to repair or replacement of assets and activities such as time, cost, training and availability.
Threat impactevaluation may relate to:
factors related to the repair or replacement of assets and activities
level of seriousness
risk of litigation.
Contingencyarrangements may relate to:
cessation of operations
continuity of operations
partial closure
transfer of operations.
Reportsmay include:
graphical representations of data
recommendations
summary of assessment outcomes
tables and information from approved data collection tools.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
accurately reviewing and preparing assessment findings in a format suitable for presentation
analysing consequences of potential or existing threats, and measuring and determining their criticality to client operations
identifying appropriate contingency requirements on the basis of an accurate assessment of all factors
identifying causes and sources of potential or existing threats, and assessing the level, likelihood and impact of such threats on the basis of valid and verifiable information using agreed assessment criteria, techniques and processes
obtaining information from a range of sources and consultative processes to ensure an accurate understanding of the threats to operational environment and core business operations of the client.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to plain English version of relevant statutes and procedures
access to a registered provider of assessment services
access to a suitable venue and equipment
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency could be assessed using the following methods of assessment:
observation of processes and procedures
questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.