Unit of competency Outline

Date retreived
22/07/2026 10:16 PM AWST

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Lead, manage and develop teams

Lead, manage and develop teams

Unit of competency
National Code
PUATEA003B
State Code
D5571
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
3.00
Current Release Date
02/05/2013
View on TGA
State Implementation and Classification
Approved Date
12/05/2011
Field of Education
080301 - Business Management
Original Release Date
12/05/2011
Nominal Hours
50
Description
This unit covers competency in achieving organisational objectives and effective working relationships through managing and developing individuals and teams.
Notes
Elements and Performance Criteria
1. Develop and maintain a team
  • 1.1 Work contributions or suggestions from staff are continually sought and encouraged.
  • 1.2 Contributions to team operations are acknowledged and suggestions are dealt with constructively.
  • 1.3 Team members' skills are used and developed according to work requirements.
  • 1.4 Team members are consulted about implementing new work practices.
2. Communicate objectives and required standards
  • 2.1 Team members are provided with up-to-date information concerning the objectives and standards required by the organisation.
  • 2.2 Team members' understanding of objectives and standards is checked.
  • 2.3 Organisational standards and values relating to equal employment opportunity, anti discrimination and workplace harassment are modelled and promoted to team members.
3. Manage and improve performance of teams and individuals
  • 3.1 Relevant and realistic team development plans are based on identified strengths and weaknesses of all team members.
  • 3.2 Regular constructive feedback on all aspects of work performance is provided to individuals and the team.
  • 3.3 Performance is assessed and addressed in a fair and timely manner in accordance with organisational guidelines and procedures.
4. Support and participate in development activities
  • 4.1 Training needs of individuals and the team are identified and assessed on a regular basis in line with organisational guidelines and procedures.
  • 4.2 An action plan to meet individual and team training and development needs is developed, agreed and implemented.
  • 4.3 On the job training is provided to the required organisational standard and to meet team needs.
  • 4.4 Team members are encouraged and supported to attend training and to undertake other development opportunities.
  • 4.5 Coaching and mentoring are utilised as development tools.
5. Provide leadership to individuals and teams
  • 5.1 The link between the function of the team and the goals of the organisation is understood and communicated to the team.
  • 5.2 Participative decision making is used to develop, implement and review work of the team and allocate responsibilities where appropriate.
  • 5.3 Opportunities are given to individuals and teams to develop new and innovative work practices and strategies.
  • 5.4 Delegation to individuals and team members is appropriate and relevant to team objectives and goals in accordance with organisational policy and procedures.
  • 5.5 Allocated tasks are within the competence of team members and supported with appropriate authority, autonomy and training.
6. Manage difficulties to achieve positive outcomes
  • 6.1 Potential or actual conflict between team members or between self and other individuals is recognised and addressed.
  • 6.2 Difficulties in achieving required outcomes are identified, analysed and solutions developed and communicated to appropriate personnel.
  • 6.3 Individuals experiencing difficulties which cannot be addressed within the team are referred to appropriate personnel according to organisational policies and procedures.
7. Create and maintain conditions for productive work
  • 7.1 Work environment is monitored to ensure it is maintained in line with organisational standards.
  • 7.2 Improvements to working environment are recommended and implemented where possible.
  • 7.3 Workplace hazards are identified or anticipated and managed to maintain safe working conditions.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Training and development opportunities may include:
formal course participation
on the job training
work experience
external study
conference and seminar attendance
induction
job rotation
Training standards may include:
industry best practice
legislative requirements
organisational standards
Australian standards
manufacturers’ specifications
endorsed competencies
Appropriate personnel may include:
human resource manager
counsellors
supervisors
team members
managers
Organisational policy procedures requirements and guidelines may vary between sectors and organisations and may include:
legislation relevant to the organisation
operational
corporate and strategic plans
organisational performance standards
organisational personnel practices and guidelines
organisational quality standards
protocols
standard operating procedures
equal employment opportunity policies
occupational health and safety and welfare policy
learning strategies
codes of conduct
Civil Aviation Orders
requirements of regulatory authorities
search and rescue time/procedures/action
organisation’s approach to environmental management and sustainability
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential for this unit that competence be demonstrated by team leader meeting objectives and performance requirements.
Consistency in performance
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments.
Context of and specific resources for assessment
Context of assessment
A combination of oral or written presentations on the job and/or in a simulated scenario.
Specific resources for assessment
No special requirements.
Replaced By
State Code National Code Title Type
OAX49 PUATEA003 Lead, manage and develop teams Unit of competency