Unit of competency Outline

Date retreived
22/07/2026 8:24 PM AWST

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Manage community engagement

Manage community engagement

Unit of competency
National Code
FWPCOT6201
State Code
AWK58
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
02/02/2016
View on TGA
State Implementation and Classification
Approved Date
05/10/2016
Field of Education
080509 - Public Relations
Original Release Date
05/10/2016
Nominal Hours
60
Description
This unit of competency describes the outcomes required to develop and implement plans for community engagement to achieve sustainable environmental, economic and community benefit. This unit applies to job roles at a senior management level across the full scope of forest and wood products industry workplaces and to operations of all sizes. No licensing, legislative, regulatory, or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Scope need for community engagement
  • 1.1 Develop a community engagement framework to assist in analysing and responding to issues that require community engagement.
  • 1.2 Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes.
  • 1.3 Define target community groups in line with identified issues and purpose of engagement.
  • 1.4 Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups.
2. Develop community engagement plan
  • 2.1 Establish purpose and objectives of community engagement in consultation with key stakeholders.
  • 2.2 Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options.
  • 2.3 Identify barriers to community involvement, recognising community diversity, and develop strategies to address them.
  • 2.4 Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan.
  • 2.5 Obtain relevant organisational commitment to and approval of community engagement plan.
3. Implement community engagement plan
  • 3.1 Determine resource requirements and implementation timelines.
  • 3.2 Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities.
  • 3.3 Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement.
  • 3.4 Provide opportunities for individuals and communities to develop their capacity to engage with the organisation.
  • 3.5 Implement mechanisms for communities to raise their own issues with the organisation.
  • 3.6 Identify barriers to community engagement and formulate and implement solutions in line with the community context.
  • 3.7 Implement feedback methods in line with plan and respond to maximise community participation.
4. Evaluate community engagement plan
  • 4.1 Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders.
  • 4.2 Evaluate engagement outcomes against purpose and objectives.
  • 4.3 Document and share outcomes with community stakeholders and key organisational personnel.
  • 4.4 Provide feedback to participants on how the outcomes have informed organisational planning or decision making.
  • 4.5 Prepare recommendations for future programs based on consultation and analysis.
No information
No information
Replaces
State Code National Code Title Type
WG895 FPICOT6201B Manage community engagement Unit of competency
Replaced By
State Code National Code Title Type
ODS03 FWPCOT5213 Contribute to and implement a community engagement plan Unit of competency