Unit of competency Outline
Date retreived
22/07/2026 12:39 PM AWST
22/07/2026 12:39 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Care for the home environment of clients
Care for the home environment of clients
Unit of competency
National Code
HLTCSD307D
HLTCSD307D
State Code
WD097
WD097
TGA Status
Replaced
Replaced
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
19/07/2012
Field of Education
039909 - Cleaning
Original Release Date
19/07/2012
Nominal Hours
30
Description
DescriptorThis unit of competency describes the skills and knowledge required to undertake the efficient and effective maintenance of a client's domestic living environment
Notes
Elements and Performance Criteria
1. Obtain correct information regarding client and their environmental needs
- 1.1 Obtain client information and requirements for the home care or domestic assistance plan from supervisor or coordinator
- 1.2 Contact client and negotiate an appropriate time for service
- 1.3 Record details of visit/service as required
2. Provide information for client
- 2.1 Inform client of care or assistance to be provided
- 2.2 Inform client of limitations to service provision where required
- 2.3 Maintain client confidentiality
3. Monitor and maintain equipment
- 3.1 Check equipment regularly to identify service, repair or replacement needs
- 3.2 Refer to manufactures guidelines/instructions for equipment where appropriate
- 3.3 Arrange/report service and/or repairs
4. Implement home care or domestic assistance plan
- 4.1 Select appropriate equipment to undertake the required home care or domestic assistance tasks
- 4.2 Undertake tasks in a systematic sequence to ensure that the outcomes of the home care or assistance plan are met
- 4.3 Clean and store equipment in an orderly manner as required after tasks are completed
- 4.4 Follow relevant document procedures/criteria
- 4.5 Provide feedback regarding service to supervisor or coordinator according to established procedures
5. Maintain a safe and hygienic home environment for clients
- 5.1 Follow WHS guidelines in implementing the home care or assistance plan to avoid safety hazards for self and clients
- 5.2 Maintain established standards of hygiene for self and clients when implementing the home care or assistance plan
- 5.3 Follow established procedures for infection control where required when implementing the home care or assistance plan
6. Monitor client service
- 6.1 Obtain feedback from client to determine that procedure/service is satisfactory
- 6.2 Seek advice from appropriate sources to maintain best practice service delivery to clients
- 6.3 Address performance issues to maintain the agreed standard of service delivery
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Equipment may include:
Cleaning equipment
Domestic appliances
Whitegoods
Clients may be:
Cognitively impaired
From a range of cultures and language backgrounds
Hearing impaired
Indigenous persons
Mentally or intellectually disabled
Physically disabled or frail
Vision impaired
Young or aged
Home environment may include:
Caravan/mobile home
Group home
Hostel
House, flat or other dwelling
Inside and outside
Private or public housing
Residential care or other institution
Temporary accommodation
Maintenance of hygiene standards for the client may include: but is not limited to:
Checking clients stored food and drink for fitness for consumption
Cleanliness of food preparation area, bathing area, toilets
Home care or domestic assistance tasks may include but is not limited to::
Basic and simple gardening
Bed making
Cleaning electrical appliances
Cleaning kitchen, bathroom and toilet
Cleaning out refrigerator
Cleaning windows and other surfaces
Dusting
Emptying commodes
Ironing
Mopping
Vacuuming
Washing (including bringing in, hanging out and folding)
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Equipment may include:
Cleaning equipment
Domestic appliances
Whitegoods
Clients may be:
Cognitively impaired
From a range of cultures and language backgrounds
Hearing impaired
Indigenous persons
Mentally or intellectually disabled
Physically disabled or frail
Vision impaired
Young or aged
Home environment may include:
Caravan/mobile home
Group home
Hostel
House, flat or other dwelling
Inside and outside
Private or public housing
Residential care or other institution
Temporary accommodation
Maintenance of hygiene standards for the client may include: but is not limited to:
Checking clients stored food and drink for fitness for consumption
Cleanliness of food preparation area, bathing area, toilets
Home care or domestic assistance tasks may include but is not limited to::
Basic and simple gardening
Bed making
Cleaning electrical appliances
Cleaning kitchen, bathroom and toilet
Cleaning out refrigerator
Cleaning windows and other surfaces
Dusting
Emptying commodes
Ironing
Mopping
Vacuuming
Washing (including bringing in, hanging out and folding)
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
The individual being assessed must have a current drivers license
Method of assessment may include:
Observation of work activities in client support
Observation of simulation and/or role play involving client support
Discussion of physical and/or behavioural contingency scenarios involving duty of care
Authenticated transcripts of relevant education/training courses
Recognition of relevant life/work experience
Written assignments/projects or questioning should be used to assess knowledge
Authenticated reports of experience in working in a home care environment(Documentation associated with performance reviews, client feedback forms, supervisor/co-ordinator evaluations of work performance)
Training records associated with OH Safety training, Orientation/Induction Training
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
The individual being assessed must have a current drivers license
Method of assessment may include:
Observation of work activities in client support
Observation of simulation and/or role play involving client support
Discussion of physical and/or behavioural contingency scenarios involving duty of care
Authenticated transcripts of relevant education/training courses
Recognition of relevant life/work experience
Written assignments/projects or questioning should be used to assess knowledge
Authenticated reports of experience in working in a home care environment(Documentation associated with performance reviews, client feedback forms, supervisor/co-ordinator evaluations of work performance)
Training records associated with OH Safety training, Orientation/Induction Training
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D8539 | HLTCSD307C | Care for the home environment of clients | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J065 | HLT32512 | Certificate III in Health Services Assistance | Qualification |
| J006 | CHC30312 | Certificate III in Home and Community Care | Qualification |