Unit of competency Outline
Date retreived
22/07/2026 7:44 PM AWST
22/07/2026 7:44 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Assist with practice administration
Assist with practice administration
Unit of competency
National Code
HLTAD301B
HLTAD301B
State Code
D5630
D5630
TGA Status
Replaced
Replaced
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
30/07/2012
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
30/07/2012
Nominal Hours
30
Description
DescriptorThis unit of competency describes the skills and knowledge required to input client information into a medical practice information system.
Notes
Elements and Performance Criteria
1. Perform administrative tasks using a computer
- 1.1 Identify and apply the practice and legislative privacy requirements, procedures and guidelines
- 1.2 Apply relevant software and hardware
2. Maintain client information
- 2.1 Update client demographic data, to ensure currency
- 2.2 Seek assistance if data requirements are outside scope of practice
- 2.3 Seek assistance if data requirements are ambiguous or appear inconsistent with data management requirements
- 2.4 Seek assistance if difficulties are experienced accessing or using the information system
- 2.5 Back up client demographic data regularly
3. Assist with the processing of practice information
- 3.1 Confirm accuracy of payment funding details
- 3.2 Enter client payment data according to commonwealth, state and/or territory legislation and requirements
- 3.3 Enter code data according to legislative and practice requirements
- 3.4 Enter supplier, stock and equipment data, where appropriate
- 3.5 Maintain confidentiality and tact at all times when processing client data
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Software may include:
Proprietary software
Practice software
Spreadsheets, word processing, accounting packages
Supplier, stock and equipment hire databases
Hardware may include:
Main hard drive
Keyboard, screen, printers and modem
Demographic data may include
Name
Address
Weight and height
Known lifestyle factors
Payment funding details may include:
MBS
PBS
Private insurance
DVA
HACC
WorkCover
Comcare
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Software may include:
Proprietary software
Practice software
Spreadsheets, word processing, accounting packages
Supplier, stock and equipment hire databases
Hardware may include:
Main hard drive
Keyboard, screen, printers and modem
Demographic data may include
Name
Address
Weight and height
Known lifestyle factors
Payment funding details may include:
MBS
PBS
Private insurance
DVA
HACC
WorkCover
Comcare
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
Assessment should involve written and/or oral examination as well as simulation, demonstration and production of simulated work samples
Assessment could also include supervisor reports and observation in the work place
Resources for assessment include:
access to the full range of data management requirements
access to an information management system
applicable legislation
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
Assessment should involve written and/or oral examination as well as simulation, demonstration and production of simulated work samples
Assessment could also include supervisor reports and observation in the work place
Resources for assessment include:
access to the full range of data management requirements
access to an information management system
applicable legislation
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9538 | HLTAD301A | Assist with practice administration | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J069 | HLT32912 | Certificate III in Health Administration | Qualification |
| D052 | HLT32907 | Certificate III in Health Administration | Qualification |