Unit of competency Outline
Date retreived
23/07/2026 5:17 AM AWST
23/07/2026 5:17 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Effect changes to existing customer premises equipment systems and equipment
Effect changes to existing customer premises equipment systems and equipment
Unit of competency
National Code
ICTTEN4072A
ICTTEN4072A
State Code
D3456
D3456
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/04/2014
Field of Education
031309 - Communications Equipment Installation And Maintenance
Original Release Date
15/04/2014
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to effect changes to existing customer premises equipment (CPE), systems and products. It involves producing plans, carrying out alterations and testing new work. The changes may be part of a project on emerging technologies on existing network or subsystem for convergence to Next Generation Networks (NGN).No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Notes
Elements and Performance Criteria
1. Prepare requirements for alteration
- 1.1. Arrange access to the site according to required procedure and comply with site security arrangements and relevant legislation, codes, regulations and standards
- 1.2. Assess facilities and capacity to ensure requirements can be met
- 1.3. Evaluate existing system availability and access to accommodate proposed changes
- 1.4. Notify appropriate personnel of identified safety hazards at worksite
- 1.5. Evaluate the compatibility of existing and proposed systems and equipment before proceeding with planned changes
- 1.6. Negotiate planned system outages and outage time with the customer
2. Document specifications and plans for alteration
- 2.1. Produce an amendment plan of systems alterations to assess suitability with existing system
- 2.2. Produce specifications for alteration requirements according to customer requirements
- 2.3. Select materials and tools and equipment compatible with the upgrade activity
3. Install additional equipment and program system feature changes
- 3.1. Produce an activity plan for minimal disruption of alterations to ongoing client activity
- 3.2. Carry out all alterations in a safe manner according to relevant standards and regulations and manufacturer's specifications
- 3.3. Test new work in isolation and when integrated with existing systems to confirm compatibility of alterations with existing network
4. Update plans and records
- 4.1. Update all plans and documents to show installed systems accurately and clearly
- 4.2. Complete documentation for customer support
5. Restore site to required condition
- 5.1. Remove waste and debris from worksite and dispose of according to environmental requirements to maintain safe work site conditions
- 5.2. Recover obsolete equipment and return to customer or for disposal as agreed with customer
- 5.3. Notify customer of job completion and obtain sign off
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Site security arrangements may include:
access times and methods
approval to enter site
approved entry requirements
electronic surveillance
security clearance.
Relevant legislation, codes, regulations and standards may include:
Australian Communications Industry Forum (ACIF) standards and codes
Australian Communications and Media Authority (ACMA) technical standards
AS Communications Cabling Manual (CCM) Volume 1
AS/NZS 3000:2007
AS/NZS 3080:2003
AS/NZS 3084:2003
AS/NZS 3085.1:2004
AS/NZS IEC 61935.1:2006
AS/NZS IEC 61935.2:2006
AS/NZS ISO/IEC 14763.3:2007
AS/NZS ISO/IEC 15018:2005
AS/NZS ISO/IEC 24702:2007
Australian Building Codes and Regulations
cabling security codes and regulations
confined spaces regulations
Environmental Protection Acts
OHS
regulated or industry codes of practice
technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006.
Facilities may include:
available hardware
available rack space
building limitations
cooling requirements
enclosure capacity
floor space
power requirements.
Safety hazards may refer to:
access points that may contain:
hazardous light (non-visible laser)
RF emission
contact with remote power feed
electrical supply and areas of earth potential rise (EPR) that require mandatory separation from communications cable
hazardous conduit as according to AS 1345:1995 conduit colours associated with a hazardous service.
Systems may include:
digital home integration
home automation
home computing
IPTV
RFID
security installation
VoIP
wireless network.
Alterations may relate to:
additions
alterations that can be effected either on site or remotely
configurations
moving outlets and services
new extensions to services
removals
systems and application upgrades
upgrades to software.
Specifications may be found in:
cable plans and designs
contract documents
equipment details
software requirements
specification schedules
upgrade specifications.
Tools and equipment may include:
tools:
electrical:
cordless or power drill
soldering iron
hand:
cutters
pliers
strippers
terminating tools
equipment:
analyser
cable identification kit
diagnostic tools
local area network (LAN) Cat tester
passive optical meter (PON).
Safe manner may include:
safe use and handling of:
chemicals
materials
tools and equipment
work platforms:
ladders
scaffold
scissor lifts or cherry pickers
use of protective clothing:
earmuffs
gloves
head protection
kneepads
masks
protective suits
safety boots
safety glasses.
Documentation may include:
boot up and back up procedures
equipment configurations
inventory of material used on project
software upgrades
updated cable records
updated plan.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Site security arrangements may include:
access times and methods
approval to enter site
approved entry requirements
electronic surveillance
security clearance.
Relevant legislation, codes, regulations and standards may include:
Australian Communications Industry Forum (ACIF) standards and codes
Australian Communications and Media Authority (ACMA) technical standards
AS Communications Cabling Manual (CCM) Volume 1
AS/NZS 3000:2007
AS/NZS 3080:2003
AS/NZS 3084:2003
AS/NZS 3085.1:2004
AS/NZS IEC 61935.1:2006
AS/NZS IEC 61935.2:2006
AS/NZS ISO/IEC 14763.3:2007
AS/NZS ISO/IEC 15018:2005
AS/NZS ISO/IEC 24702:2007
Australian Building Codes and Regulations
cabling security codes and regulations
confined spaces regulations
Environmental Protection Acts
OHS
regulated or industry codes of practice
technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006.
Facilities may include:
available hardware
available rack space
building limitations
cooling requirements
enclosure capacity
floor space
power requirements.
Safety hazards may refer to:
access points that may contain:
hazardous light (non-visible laser)
RF emission
contact with remote power feed
electrical supply and areas of earth potential rise (EPR) that require mandatory separation from communications cable
hazardous conduit as according to AS 1345:1995 conduit colours associated with a hazardous service.
Systems may include:
digital home integration
home automation
home computing
IPTV
RFID
security installation
VoIP
wireless network.
Alterations may relate to:
additions
alterations that can be effected either on site or remotely
configurations
moving outlets and services
new extensions to services
removals
systems and application upgrades
upgrades to software.
Specifications may be found in:
cable plans and designs
contract documents
equipment details
software requirements
specification schedules
upgrade specifications.
Tools and equipment may include:
tools:
electrical:
cordless or power drill
soldering iron
hand:
cutters
pliers
strippers
terminating tools
equipment:
analyser
cable identification kit
diagnostic tools
local area network (LAN) Cat tester
passive optical meter (PON).
Safe manner may include:
safe use and handling of:
chemicals
materials
tools and equipment
work platforms:
ladders
scaffold
scissor lifts or cherry pickers
use of protective clothing:
earmuffs
gloves
head protection
kneepads
masks
protective suits
safety boots
safety glasses.
Documentation may include:
boot up and back up procedures
equipment configurations
inventory of material used on project
software upgrades
updated cable records
updated plan.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify customer's needs
develop plans and drawings to give effect to planned changes to systems and equipment
alter system and equipment including physical and programming change according to OHS and relevant standards and regulations
identify, conduct and interpret tests appropriate to the change.
Context of, and specific resources for assessment
Assessment must ensure:
systems and equipment to effect changes
equipment and systems manuals, specifications and enterprise policy.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate installing additional equipment and programming system changes
review of amendment plan prepared by the candidate outlining systems alterations and specifications
review of test results and documentation completed by the candidate
oral or written questioning to assess required knowledge.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN4073A Cut over customer premises equipment major upgrades.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify customer's needs
develop plans and drawings to give effect to planned changes to systems and equipment
alter system and equipment including physical and programming change according to OHS and relevant standards and regulations
identify, conduct and interpret tests appropriate to the change.
Context of, and specific resources for assessment
Assessment must ensure:
systems and equipment to effect changes
equipment and systems manuals, specifications and enterprise policy.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate installing additional equipment and programming system changes
review of amendment plan prepared by the candidate outlining systems alterations and specifications
review of test results and documentation completed by the candidate
oral or written questioning to assess required knowledge.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN4073A Cut over customer premises equipment major upgrades.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWD43 | ICTTEN406 | Effect changes to existing customer premises equipment systems and equipment | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J821 | ICT40713 | Certificate IV in Telecommunications Network Design | Qualification |
| W807 | ICT40210 | Certificate IV in Telecommunications Network Engineering | Qualification |
| J820 | ICT40613 | Certificate IV in Telecommunications Networks Technology | Qualification |
| W811 | ICT40610 | Certificate IV in Telecommunications Networks Technology | Qualification |