Unit of competency Outline

Date retreived
22/07/2026 8:39 AM AWST

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Monitor and evaluate reflexology treatments

Monitor and evaluate reflexology treatments

Unit of competency
National Code
HLTREF504B
State Code
D8474
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
State Implementation and Classification
Approved Date
28/08/2012
Field of Education
061711 - Massage Therapy
Original Release Date
28/08/2012
Nominal Hours
40
Description
DescriptorThis unit of competency describes the skills and knowledge required to monitor and evaluate a range of Reflexology treatments provided as a part of a treatment plan for each client
Notes
Elements and Performance Criteria
1. Monitor the progress of each client
  • 1.1 Undertake monitoring of client health in line with treatment plans
  • 1.2 Assess and review of treatments as required.
  • 1.3 Document progress according to clinic requirements
2. Monitor treatments
  • 2.1 Be aware of expected outcomes of treatments
  • 2.2 Ask client for feedback
  • 2.3 Monitor the client to assess the appropriate and timely application of additional reflexology techniques
  • 2.4 Refer client to other health professionals if appropriate
  • 2.5 Review client progress after each session
3. Evaluate the effectiveness of treatments
  • 3.1 Build and maintain a relationship of trust with the client, with active promotion of and strict adherence to confidentiality
  • 3.2 Question client to ascertain their level of comfort and compliance with the treatment
  • 3.3 Ascertain degree of improvement or changes in the client's condition and compare with expectations in the treatment plan
  • 3.4 Provide client with clear information about their level of improvement in relation to their treatment plan
  • 3.5 Evaluate impact of ongoing treatments in relation to client's physical, mental and emotional condition and behaviour
  • 3.6 Use information in the review of treatment plans
  • 3.7 Encourage clients to maintain their health by active involvement in their treatment plan
  • 3.8 Consult with other practitioners as necessary and appropriate and with client permission
4. Determine continuation and/or revision treatments
  • 4.1 Implement and document changes
  • 4.2 Communicate changes to client
  • 4.3 Communicate revision of treatments to other team members if applicable
RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Information about the progress of treatments may be gathered by
Observation
Questioning
Interpreting client observations
Other medical reports
Feedback/reports (written or verbal) from other health practitioners


Review client progress may include:
Physical
Mental/emotional
Energetic
Behavioural


As appropriate means:
Where the client has provided written permission


Treatment plans may include:
Reflexology treatments
Other complementary health treatments
Other mainstream health treatments
Referrals to other health professionals
Monitoring regime
Evaluation of care


Health care monitoring may include:
Scheduling using paper-based or computer-based systems
Client follow-up visits
Client re-assessments and review of treatments


Criteria for evaluation of session plans may include:
Degree of improvement or change in client condition either:
observed
client reported
medically assessed
Client's level of comfort
EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in the workplace or a simulated workplace (defined as a supervised clinic) is essential for assessment of this unit
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Assessment of sole practitioners must include a range of clinical situations and different client groups covering at minimum, age, culture and gender
Assessment of sole practitioners must consider their unique workplace context, including:
interaction with others in the broader professional community as part of the sole practitioner's workplace
scope of practice as detailed in the qualification and component competency units
holistic/integrated assessment including:
working within the practice framework
performing a health assessment
assessing the client
planning treatment
providing treatment


Context of and specific resources for assessment:
Relevant texts or medical manuals
Relevant paper based/video assessment instruments
Appropriate assessment environment
Qualified assessor who is recognised by an Australian reflexology peak association


Method of assessment
Observation in the work place
Written assignments/projects or questioning should be used to assess knowledge
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice
Clinical skills involving direct client care are to be assessed initially in a simulated clinical setting If successful, a second assessment is to be conducted during workplace application under direct supervision
Questioning
Role play simulation
Short tests and essays


Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities


Related units:
This unit should be assessed after or in conjunction with the following related units:
HLTCOM406C Make referrals to other health care professionals when appropriate
HLTFA301C Apply first aid
HLTHIR301B Communicate and work effectively in health
HLTOHS300B Contribute to OHS processes
Replaces
State Code National Code Title Type
C9478 HLTREF504A Monitor and evaluate reflexology treatments Unit of competency
Replaced By
State Code National Code Title Type
AUZ83 HLTREF006 Monitor and evaluate reflexology treatments Unit of competency
State Code National Code Title Type
J109 HLT51712 Diploma of Reflexology Qualification
D097 HLT51707 Diploma of Reflexology Qualification