Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Glass cleaning may include:
lint-free cleaning cloths
glass-cleaning fluids
chamois
squeegees
scrapers
chemicals and clean solutions
water hoses.
Personal protective equipment:
is that prescribed under legislation, regulations, codes of practice, and workplace policies and practices
may include:
eye protection
personal protective clothing
safety footwear
gloves.
Workplace health and safety requirements may include:
first aid equipment
safe handling of material
hazard control, including control of hazardous materials and toxic substances
personal safety
safe use of tools and equipment
use of personal protective clothing
use of fire-fighting equipment
workplace policies
workplace safety.
Environmental requirements may include:
waste management
clean-up policy and procedures.
Legislation may include:
federal, state or territory, and local authorities administering Acts
Australian standards
industry codes of practice.
Quality standard may include:
industry codes of practice
Australian standards
workplace quality procedures
original equipment manufacturer-recommended cleaning procedures.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.
A person who demonstrates competency in this unit must be able to:
clean glass surfaces
observe workplace safety procedures and requirements
select and apply correct glass-cleaning products and methods
apply all WHS and safety standards
observe MSDS information.
Context of, and specific resources for assessment
Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.
Assessment is to occur:
using standard workplace practices and procedures
following safety requirements
applying environmental constraints.
Assessment is to comply with relevant:
regulatory requirements
Australian standards
industry codes of practice.
The following resources must be made available for the assessment of this unit:
workplace location or simulated workplace
materials relevant to glass-cleaning activities
tools and equipment relevant for glass-cleaning activities
specifications and work instructions.
Method of assessment
Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.
Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.
Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.
Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.
Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.