Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Job requirements
Instructions from supervisor/management, work schedules and completion dates, specific client requirements, site requirements, security clearance and access requirements, reporting and documentation requirements, budget allocations, associated legislation BCA, fire regulations
Appropriate person(s)
Clients, site managers, project managers, engineers and technicians, technical experts, line managers/supervisors, colleagues, regulatory personnel, security consultants
Organisational requirements
Legal and organisational operational policies and procedures, operations manuals, induction and training materials, insurance policy agreements, client and organisational confidentiality requirements, organisational goals/objectives/plans/systems/ processes, employer and employee rights and responsibilities, own role, responsibility and delegation, quality and continuous improvement processes and standards, client service standards, defined resource parameters, OHS policies/procedures/programs, emergency and evacuation procedures, duty of care, code of conduct, code of ethics, access and equity policy, principles and practice, records and information systems and processes, communication channels and reporting procedures
Customer
Owner, property/other agent, tenant, building supervisor, manager, project manager, government and legal instruments/agencies
Scope of work
Personal protection, access requirements, property or assets, conformance with insurance, legislative or other requirements
Interpersonal techniques
Verbal or non-verbal language, two-way interaction, constructive feedback, active listening, questioning to clarify and confirm understanding, interpreting non-verbal and verbal messages, observation techniques, use of positive, confident and co-operative language, control of tone of voice and body language, use of language and concepts appropriate to cultural differences, use of clear presentations of options and consequences, demonstrating flexibility and willingness to compromise
Site access and specific site requirements
May relate to access and egress points, time of access, access codes, keys, passes, security clearances, union requirements, OHS requirements, building codes and regulations, heritage listings, noise control
Assessment may involve
Discussions with client, visual inspections, review of client floor plans and supporting documentation, questioning police/insurance companies/other bodies
Applicable legislation, codes and national standards
Relevant Commonwealth/State/Territory legislation which affect organisational operation: occupational health and safety, environmental issues, equal employment opportunity, industrial relations, anti-discrimination and diversity, licensing arrangements, Australian standards, quality assurance and certification requirements, relevant industry codes of practice, trade practices, award and enterprise agreements, privacy related legislation
Information
Value or importance of assets, insurance policy agreements, special rooms or areas requiring higher level of protection, current/proposed operating environments, assets and systems, activities and functions, existing security systems/equipment, existing management strategies, business and operational plans, incident history
Site assessment
Type and condition of building structures, identification of risk areas/weak points, site restrictions, regulations and requirements, access and egress patterns, floor plan, existing security equipment/systems
Security risks
Vandalism, sabotage, trespass, break-in, burglary, assault or harm, unauthorised access, theft, pilferage, deliberate/accidental damage
Weak points and risk areas
Unsecured windows, entry points screened from public view, external doors without deadlocks or with hinges opening outward, flimsy building materials, client habits (e.g. doors left unlocked)
Environmental factors
Adequacy of street lighting, traffic flow, neighbourhood crime rating, proximity of other buildings
Security equipment and systems
Detection devices, audible/visual warning devices, cameras, monitors and control equipment, control panels, intercoms, wireless equipment, car alarms, electronic readers, electronic recognition controls, locks and locking systems, grills, lighting, boom gates, turnstiles, bank pop-up screens, smoke detection devices, electric/mechanical fire safety and fire locking systems, power supplies, batteries, security doors and door controls
Security systems
Electronic, mechanical, computerised, procedural
Documentation
Checklists, reports, floor plans, client briefs, specifications, schedules, site survey

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
A person who demonstrates competency in this unit must be able to examine and assess technical security requirements.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.
Context of and specific resources for assessment
This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate.
This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with assessing technical security requirements, or other units requiring the exercise of the skills and knowledge covered by this unit.
Method of assessment
Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.
Guidance information for assessment