Elements and Performance Criteria

The Range Statement explains the scope and context of the unit of competency allowing for differences between workplaces. The scope of variables chosen for training and assessment requirements will depend on the particular work situation.

Community may include:
Current users of the organisation's services
Users referred by other organisations
New target groups
A geographic region
Special interest groups
Students and researchers
Workers in other organisations

Information systems may refer to:
Informal and formal arrangements with government departments and non government organisations to obtain information
Subscriptions to publications
Material produced and provided by and about other organisations and services
Media
Electronic networking
The range of different systems across sectors

Financial and technological resources required for system may include:
Directories and databases, manual and electronic
Manual and computerised filing software and hardware
Systems operated within the organisation
Systems operating in other organisations

The Evidence Guide identifies the critical aspects of assessment, and the essential knowledge and skills to be demonstrated to confirm competency in this unit. The Evidence Guide is an integral part of the assessment of competency and it should be read carefully in conjunction with the Range Statement, elements and performance criteria.

Critical aspects of assessment:
Assessing the organisation's information needs, analysing current capacity for them to be met, determining requirements for new materials and doing appropriate work to develop them
Using and maintaining a range of information storage systems

Essential knowledge:
A range of systems that can be used to obtain information
A range of systems that can be used to store and record information
Basic project management
Preparation, editing, publishing materials/information

Essential skills:
Literacy adequate to handle and prepare complex written information
Use of relevant information system

Resource implications:
Access to a workplace or an appropriately simulated environment.

Consistency in performance:
Consistency in performance should consider requirements of relevant information systems.

Context of assessment
This unit can be assessed in the workplace or in a relevant simulation.