Unit of competency Outline
Date retreived
22/07/2026 5:37 AM AWST
22/07/2026 5:37 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Apply a quality management system on site
Apply a quality management system on site
Unit of competency
National Code
RIIQUA401A
RIIQUA401A
State Code
WB715
WB715
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
20/01/2010
Field of Education
080317 - Quality Management
Original Release Date
20/01/2010
Nominal Hours
30
Description
This unit covers the application of a quality management system on site in the resources and infrastructure industries. It includes implementing quality processes, making recommendations based on performance that has been monitored and reported on and consolidating opportunities for further development Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors. Relevant information must be sourced prior to application of the unit.
Notes
Elements and Performance Criteria
1. Implement quality processes
- 1.1. Access, interpret and apply compliance documentation relevant to the work activity
- 1.2. Actively encourage and support team members to participate in the site quality plan decision making processes and to assume responsibility and authority
- 1.3. Provide information on the site quality plan in a language, style and format that is understood by site personnel
- 1.4. Provide coaching and mentoring support to individuals and teams to maximise opportunities for implementation of the site quality plan
- 1.5. Maintain the site quality plan while implementing the quality requirements of other site processes
2. Make recommendations based on performance that has been monitored and reported on
- 2.1. Monitor the organisations systems and technology to identify ways in which planning and operations could be developed
- 2.2. Strengthen customer service by using quality improvement techniques and processes
- 2.3. Identify and recommend developments to the site quality plan to relevant personnel and apply appropriate recommendations
3. Consolidate opportunities for further development
- 3.1. Inform individuals and teams of savings and productivity improvements in achieving the site quality plan
- 3.2. Document work performance and use the information to identify opportunities for the development of quality
- 3.3. Manage quality records, reports and recommendations for development in accordance with the site quality plan requirements
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Compliance documentation may include:
legislative, organisation and site requirements and procedures
manufacturer's guidelines and specifications
Australian standards
Employment and workplace relations legislation
Equal Employment Opportunity and Disability Discrimination legislation
Site quality plan may include:
organisation's quality policy
allocation of responsibilities
consultation procedures
communication procedures
monitoring procedures
review procedures
record keeping procedures
reporting procedures
training procedures
compliance procedures
procedures for applying interim solutions
standard operating procedures
safe operating procedures
work instructions
emergency procedures
permit requirements
sampling and testing procedures
documentation procedures
reporting procedures
product specifications
delivery standards
customer service standards
Site personnel may include:
employees
contractors
Monitor may include:
periodically observing
supervising
critically observing
recording the progress of an activity
identifying quality development opportunities
Compliance documentation may include:
legislative, organisation and site requirements and procedures
manufacturer's guidelines and specifications
Australian standards
Employment and workplace relations legislation
Equal Employment Opportunity and Disability Discrimination legislation
Site quality plan may include:
organisation's quality policy
allocation of responsibilities
consultation procedures
communication procedures
monitoring procedures
review procedures
record keeping procedures
reporting procedures
training procedures
compliance procedures
procedures for applying interim solutions
standard operating procedures
safe operating procedures
work instructions
emergency procedures
permit requirements
sampling and testing procedures
documentation procedures
reporting procedures
product specifications
delivery standards
customer service standards
Site personnel may include:
employees
contractors
Monitor may include:
periodically observing
supervising
critically observing
recording the progress of an activity
identifying quality development opportunities
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
knowledge of the requirements, procedures and instructions for application of a quality management system on site
implementation of requirements, procedures and techniques for the safe, effective and efficient completion of application of a quality management system on site
working with others to plan, prepare and conduct the application of a quality management system on site
evidence of the consistent successful application of a quality management system on site
Context of and specific resources for assessment
This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.
Assessment of this competency requires typical resources normally used in a resources and infrastructure sector environment. Selection and use of resources for particular worksites may differ due to the site circumstances.
The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.
Customisation of assessment and delivery environment should sensitively accommodate cultural diversity.
Aboriginal people and other people from a non English speaking background may have second language issues.
Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and/or assessment support when required.
Method of assessment
This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:
written and/or oral assessment of the candidate's required knowledge
observed, documented and/or first hand testimonial evidence of the candidate's:
implementation of appropriate requirement, procedures and techniques for the safe, effective and efficient achievement of required outcomes
consistent achievement of required outcomes
first hand testimonial evidence of the candidate's:
working with others to undertake and complete the application of a quality management system, on site provision of clear and timely instruction and supervision by the individual of those involved in the conduct of the application of a quality management system
Guidance information for assessment
Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
knowledge of the requirements, procedures and instructions for application of a quality management system on site
implementation of requirements, procedures and techniques for the safe, effective and efficient completion of application of a quality management system on site
working with others to plan, prepare and conduct the application of a quality management system on site
evidence of the consistent successful application of a quality management system on site
Context of and specific resources for assessment
This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.
Assessment of this competency requires typical resources normally used in a resources and infrastructure sector environment. Selection and use of resources for particular worksites may differ due to the site circumstances.
The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.
Customisation of assessment and delivery environment should sensitively accommodate cultural diversity.
Aboriginal people and other people from a non English speaking background may have second language issues.
Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and/or assessment support when required.
Method of assessment
This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:
written and/or oral assessment of the candidate's required knowledge
observed, documented and/or first hand testimonial evidence of the candidate's:
implementation of appropriate requirement, procedures and techniques for the safe, effective and efficient achievement of required outcomes
consistent achievement of required outcomes
first hand testimonial evidence of the candidate's:
working with others to undertake and complete the application of a quality management system, on site provision of clear and timely instruction and supervision by the individual of those involved in the conduct of the application of a quality management system
Guidance information for assessment
Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W1628 | MNQGEN430A | Apply site quality plan | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WH617 | RIIQUA401D | Apply a quality management system on site | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W691 | RII40609 | Certificate IV in Civil Construction Operations | Qualification |
| W694 | RII40909 | Certificate IV in Drilling Operations | Qualification |
| W686 | RII40109 | Certificate IV in Surface Extraction Operations | Qualification |