Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Items to be packed/unpacked during a removal may include, for example:
crockery
books
household effects and furniture
office effects and furniture
glassware
electrical/electronic equipment
Customers may be:
internal or external
Operations may be conducted:
in a range of work environments and weather conditions
by day or night
Work may be conducted in:
restricted spaces
exposed conditions
controlled or open environments
a workplace, warehouse or depot
in a vehicle on the road
at a client's home/workplace
Furniture and effects to be packed/unpacked may require:
special precautions
Hazards during the packing and unpacking of cartons may include:
heavy items
fragile items
broken glass/crockery
dangerous goods
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Personal protective equipment may include:
gloves
safety footwear
safety glasses
Information/documents may include:
industry codes for furniture removal operations
removals documentation
client instructions
workplace procedures and policies for packing and unpacking of cartons, including identifying, handling, wrapping and packing various types of items
codes of practice including the National Standards for Manual Handling and the Industry Safety Code
award, enterprise bargaining agreement, other industrial arrangements
standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant state/territory environmental protection legislation
relevant state/territory OH&S legislation

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace