Unit of competency Outline

Date retreived
22/07/2026 8:36 AM AWST

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Provide ancillary services

Provide ancillary services

Unit of competency
National Code
FNSILA505
State Code
AUX06
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
081103 - Insurance And Actuarial Studies
Original Release Date
16/09/2015
Nominal Hours
60
Description
This unit describes the skills and knowledge required to provide ancillary services and guidance relating to a loss situation, and options to minimise the extent of future loss, damage or injury.It applies to individuals in the loss adjusting sector who use specialised knowledge, analytical skills and strong communication skills to convey requirements and options. It may be applied within organisations of various sizes and across a range of customer bases.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Provide guidance on prevention of future losses
  • 1.1 Identify opportunities to provide guidance on loss prevention while current loss situations are being assessed
  • 1.2 Interview clients and relevant third parties to identify potential risk and hazard indicators
  • 1.3 Identify and assess all relevant risk information to determine integrity of its source, and whether it is comprehensive, valid, reliable and pertinent to nature of risk and meets client needs
  • 1.4 Assess risk types against known exposure factors and for compliance with relevant legislation and client or organisational policy guidelines
2. Provide guidance on application of risk management techniques where appropriate
  • 2.1 Determine client product, service types and environment so that nature of risk can be identified and appropriate techniques can be applied
  • 2.2 Present range of viable risk management strategies and techniques, and benefits and disadvantages of various options, to clients
  • 2.3 Carry out cost–benefit analysis on various options identified
  • 2.4 Provide guidance based on objective assessment of client needs and risk exposure factors
  • 2.5 Document guidance on risk management strategies and techniques provided to clients, and record promptly and accurately
  • 2.6 Discuss appropriateness and adequacy of current insurance cover with clients
No information
No information
Replaces
State Code National Code Title Type
D4222 FNSILA505A Provide ancillary services Unit of competency
State Code National Code Title Type
AWF7 FNS51415 Diploma of Loss Adjusting Qualification