Unit of competency Outline

Date retreived
22/07/2026 6:02 AM AWST

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Provide workplace mentoring

Provide workplace mentoring

Unit of competency
National Code
PSPGEN035
State Code
AWV67
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080303 - Human Resource Management
Original Release Date
21/07/2016
Nominal Hours
40
Description
This unit describes the skills required to establish and develop a professional mentoring relationship. It includes establishing the need for mentoring, developing a mentoring plan, facilitating the mentoring relationship, terminating the mentoring arrangement, and evaluating the effectiveness of mentoring.This unit applies to those working in generalist and specialist roles within the public sector.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently, performing complex tasks in a range of familiar and unfamiliar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish the need for mentoring
  • 1.1 Identify purpose of the mentoring relationship.
  • 1.2 Clarify expectations and goals of the mentoring relationship with the other party.
  • 1.3 Identify and confirm skill sets that may be shared within the objectives of the mentoring relationship.
  • 1.4 Negotiate and agree upon a mentoring agreement in accordance with the identified need, personal expectations and cultural or other considerations.
2. Develop a mentoring plan
  • 2.1 Identify the scope and boundaries of the mentoring relationship.
  • 2.2 Establish ground rules and negotiate realistic expectations.
  • 2.3 Establish and maintain confidentiality of the relationship.
  • 2.4 Manage the perceptions of others outside the mentoring relationship.
3. Facilitate mentoring relationship
  • 3.1 Share personal experiences and knowledge with the person being mentored, in accordance with agreed objectives.
  • 3.2 Support the person being mentored to develop skills in problem solving and decision making.
  • 3.3 Use personal and professional networks to assist the person being mentored.
  • 3.4 Assist the person being mentored to identify and access opportunities for development.
  • 3.5 Use techniques for resolving differences without damaging the relationship, or seek assistance.
4. Monitor mentoring relationship
  • 4.1 Provide planning assistance and guidance as requested.
  • 4.2 Provide feedback on progress towards achieving the expectations and goals of the mentoring process.
  • 4.3 Recognise and discuss changes in the mentoring relationship.
  • 4.4 Negotiate and manage closure of the mentoring arrangement.
5. Evaluate effectiveness of mentoring
  • 5.1 Establish and discuss benefits gained from the mentoring process.
  • 5.2 Identify and report the benefits and outcomes of the mentoring arrangement for the organisation.
No information
No information
Replaces
State Code National Code Title Type
C8024 PSPGOV414A Provide workplace mentoring Unit of competency
Replaced By
State Code National Code Title Type
ODW56 PSPGEN123 Provide workplace mentoring Unit of competency