Unit of competency Outline
Date retreived
22/07/2026 10:39 AM AWST
22/07/2026 10:39 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Process infringement notices
Process infringement notices
Unit of competency
National Code
LGAGOVA202B
LGAGOVA202B
State Code
C3714
C3714
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
22/09/2005
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
22/09/2005
Nominal Hours
30
Description
This unit covers the processing of infringement notices for various offences under council jurisdiction.
Notes
Elements and Performance Criteria
1 Maintain records of infringement notices
- 1.1 Information is recorded in accordance with council and legislative requirements.
- 1.2 Details are recorded clearly, accurately and legibly.
- 1.1 Records are secured, accessible and up to date.
2 Locate and retrieve information on infringement notices
- 2.1 Information on infringement notices is located and retrieved from council records and worksheets.
- 2.2 Information on infringement notices is printed or copied onto appropriate storage media.
3 Action infringement notices
- 3.1 Infringement notices are checked for accuracy.
- 3.2 Infringement notices are assessed and appropriate action is determined in accordance with council policies, guidelines and legislative requirements.
- 3.3 Infringement notices are calculated and batched in accordance with council procedures and systems.
4 Produce correspondence related to infringement notices
- 4.1 Information to be included in the correspondence is established and collated and is based on regulatory requirements, cost effectiveness and identified council policies and procedures.
- 4.2 Correspondence is written in clear and concise language in accordance with council guidelines.
- 4.3 Correspondence is dispatched in accordance with specified time lines and council procedures.
- 4.4 Legal proceedings are initiated when settlement of local laws is not received within the set time frames.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Infringements may include:
litter
vehicular advertising
dog litter
overhanging branches
parking
offences in public places
environmental
poisons
noise
animal cruelty
water
swimming pools
meat industry
prohibited plants
bushfire
chemical handling and storage
recreational vehicles
apiaries
food
fisheries
tree preservation
building
rural land
crime
animal nuisance
Information may include:
written and oral records
reports
instructions
directions from supervisor/management
formal and informal interviews
team meetings
reports from other services, agencies, specialists or experts
media
Infringements may include:
litter
vehicular advertising
dog litter
overhanging branches
parking
offences in public places
environmental
poisons
noise
animal cruelty
water
swimming pools
meat industry
prohibited plants
bushfire
chemical handling and storage
recreational vehicles
apiaries
food
fisheries
tree preservation
building
rural land
crime
animal nuisance
Information may include:
written and oral records
reports
instructions
directions from supervisor/management
formal and informal interviews
team meetings
reports from other services, agencies, specialists or experts
media
Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
Register of infringement notices.
Register of correspondence.
Security of documentation.
Action on infringement notices is in accordance with council policies and legislative requirements.
Context of assessment
On the job or in a simulated work environment.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be gathered over time across a range of variables.
Resource implications
Access to a workplace or case study that provides the following resources:
copies of relevant legislation
council policies and procedures
records systems and registers
reports of other services, agencies or specialists
media
word processing software
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
Register of infringement notices.
Register of correspondence.
Security of documentation.
Action on infringement notices is in accordance with council policies and legislative requirements.
Context of assessment
On the job or in a simulated work environment.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be gathered over time across a range of variables.
Resource implications
Access to a workplace or case study that provides the following resources:
copies of relevant legislation
council policies and procedures
records systems and registers
reports of other services, agencies or specialists
media
word processing software
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C1901 | LGAGOVA202A | Process infringement notices | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C741 | LGA20104 | Certificate II in Local Government | Qualification |