Unit of competency Outline
Date retreived
22/07/2026 7:24 AM AWST
22/07/2026 7:24 AM AWST
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Design and manage internet protocol TV in a service provider network
Design and manage internet protocol TV in a service provider network
Unit of competency
National Code
ICTTEN6216A
ICTTEN6216A
State Code
D3504
D3504
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
12/06/2014
Field of Education
031307 - Communications Technologies
Original Release Date
12/06/2014
Nominal Hours
55
Description
This unit describes the performance outcomes, skills and knowledge required to design a multiprotocol label switching (MPLS) network for internet protocol TV (IPTV) and manage the delivery of IPTV services. This includes Core and Access Networks for the service provider.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Notes
Elements and Performance Criteria
1. Produce and evaluate design requirements for an IPTV network
- 1.1. Analyse the major video models and the impact the video challenges will have on the design of an IPTV network
- 1.2. Evaluate IPTV against other competing TV broadcast technologies to determine optimum design approach
- 1.3. Produce the topology of an IPTV network showing network architecture from the IPTV standards bodies and determine the design requirements
- 1.4. Plan the dimensioning of network parameters for multicast and unicast video delivery over broadband in a service provider network
2. Design an IPTV network for video on demand (VoD) delivery
- 2.1. Design the content delivery system (CDS) to cache IPTV content in each major metropolitan area for broadcast or streaming VoD models to eliminate performance variability introduced by Internet transport or core peering relationships
- 2.2. Design a video network to provide VoD loads with network solutions using VoD design requirements
- 2.3. Design VoD application to meet bandwidth requirements and quality of service (QoS) requirements for commercial viability of IPTV network
3. Design and configure an MPLS IPTV network to meet business requirements
- 3.1. Determine the IP-MPLS network design requirements
- 3.2. Investigate factors that affect design considerations and ways they can be minimised
- 3.3. Produce the design topology of a MPLS network to provide secure methods of transporting IP packets using layer 2 protocols
- 3.4. Design an MPLS layer over the IP networking structure to combine the efficiency of multicast protocols with traffic engineering (TE) facilities to enable fast packet forwarding for real time video streaming applications
4. Manage the delivery of IPTV services
- 4.1. Determine the operational processes required to support IPTV by operators
- 4.2. Produce a plan of the management and customer support model including strategies dealing with the delivery of VoD issues
- 4.3. Produce a plan of a video network using video delivery strategies to deliver optimum average revenue per user (ARPU) to serve the demographic of an area and the nature of an operator's business
- 4.4. Manage and monitor video across the network using a management tool
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Major video models may refer to:
broadcast video or multicast models replicating the behaviour of a Cable TV (CATV)system offering a customer multi-channel viewing
'store for play' model or download model allowing the customer to load the video onto a local disk for viewing
VoD or unicast models allowing the customer to stream video in real-time as selected by the customer.
Video challenges may include:
streaming video requiring real-time consistent network performance
user perception of video to be a continuous long term experience with complaints if any significant portion goes badly
video being bandwidth hungry as an application.
Competing TV broadcast technologies may include:
CATV
internet TV or content delivery network
satellite TV.
Topology of an IPTV network may include:
digital subscriber line access multiplexer (DSLAM)
head end servers
home gateway
media centres
media content servers
MPLS routers
MPLS switches
set-top box (STB).
Network architecture may include:
Access Networks:
carrier Ethernet
fibre to the x (FTTx)
passive optical network (PON)
wireless fidelity (WiFi)
worldwide interoperability for microwave access (WiMAX)
x digital subscriber line (DSL)
core distribution network (MPLS)
internet TV or content delivery network (CDN):
CDN applications:
hyper syndicated video
session shifting
user generated content
internet delivery protocols:
Flash (RTMP, RTMPE, RTMPT and RTMPTE)
HTTP
RTSP
internet video formats:
video compression protocols (Flash, MPEG-2, MPEG-4, H.264and VC-1)
video encapsulation (MP4, WMV, AVI, SWF, FLV)
terminal device:
home gateway
media centre
STB.
IPTV standards bodies may include:
third generation partnership project (3GPP) - IP multimedia subsystem (IMS)
3PPP
DVB
European Telecommunications Standards Institute (ETSI)
Home Gateway Initiative (HGI)
International Telecommunications Union (ITU-T)
Open IPTV Forum (OIPF)
Telecommunications and Internet converged Services and Protocols for Advanced Networking (TISPAN).
Network parameters may include:
broadcast system:
acquisition video quality (MPEG 2 - 6 to 20 Mbps)
distribution video quality required(H.264 2 to 8 Mbps)
level of redundancy
number of standards definition (SD) and high definition (HD) linear channels
CDS:
amount and location of vault storage required
number of VoD titles (SD and HD)
placement of streaming caches reduces network bandwidth
storage and stream redundancy required
streaming capacity based on peak concurrent streams required
conditional access system:
number of concurrent leases
number of STBs
peak transactions per second
headend control system:
number of STBs changing channels
number of STBs rebooting at one time
network requirements:
access and customer links
bandwidth across the core
number of linear channels viewed at a given time
placement of VoD streamers to save bandwidth.
Network solutions may include:
dense wavelength division multiplexing (DWDM) application on optical fibre
network capacity
separation of VoD to other applications
size of pipe
star rather than mesh topology.
VoD design requirements may refer to:
delivery model:
characteristics of customer access network and metro connection network
management and support model:
ways of ordering, supporting and billing
service model:
appliances to which video is delivered to
nature of content
video format.
Network design requirements may include:
bandwidth
number and type of core and edge routers
number of channels
protocols:
BGP
IGMP
label distribution protocol (LDP)
OSPF
resource reservation protocol (RSVP)
RTSP
WCCP
quality of service (QoS)
security
throughput.
Factors may include:
protocol incompatibility
QoS issues:
jitter
latency
loss rate
throughput
router availability.
MPLS network may include location and type of:
core label switch routers (Core LSR)
edge label switch routers (Edge LSR)
hosting servers for media content.
Layer 2 protocols may include:
asynchronous transfer mode (ATM)
Ethernet
frame relay
IGMP
packet over SONET (POS)
point to multipoint for IPTV (p2mp)
PPP - unicast for VoD streaming
protocol independent multicast (PIM)
spanning-tree protocol (STP).
Operational processes may include:
content management
customer support
network operations
service activation
service delivery.
VoD issues may include:
congestion level problems
customer care costs
packet loss problems
practices towards reduction of customer complaints
QoS issues
responsibility for customer care.
Video delivery strategies may include:
delivery dimension:
linear RF format or IPTV
multicast or unicast
streamed or download
mobility dimension:
fixed
mobile
both
technology dimension:
Ethernet or tunnel infrastructure (BRAS)
using IP infrastructure (DHCP)
combination of both.
Nature of an operator's business may include:
access network
broadcast or VoD strategy
content and media production
content delivery
core network
home network.
Management tool may include:
Network and video service management for end to end video network management (ROSA)
vulnerability assessment management service (VAMS).
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Major video models may refer to:
broadcast video or multicast models replicating the behaviour of a Cable TV (CATV)system offering a customer multi-channel viewing
'store for play' model or download model allowing the customer to load the video onto a local disk for viewing
VoD or unicast models allowing the customer to stream video in real-time as selected by the customer.
Video challenges may include:
streaming video requiring real-time consistent network performance
user perception of video to be a continuous long term experience with complaints if any significant portion goes badly
video being bandwidth hungry as an application.
Competing TV broadcast technologies may include:
CATV
internet TV or content delivery network
satellite TV.
Topology of an IPTV network may include:
digital subscriber line access multiplexer (DSLAM)
head end servers
home gateway
media centres
media content servers
MPLS routers
MPLS switches
set-top box (STB).
Network architecture may include:
Access Networks:
carrier Ethernet
fibre to the x (FTTx)
passive optical network (PON)
wireless fidelity (WiFi)
worldwide interoperability for microwave access (WiMAX)
x digital subscriber line (DSL)
core distribution network (MPLS)
internet TV or content delivery network (CDN):
CDN applications:
hyper syndicated video
session shifting
user generated content
internet delivery protocols:
Flash (RTMP, RTMPE, RTMPT and RTMPTE)
HTTP
RTSP
internet video formats:
video compression protocols (Flash, MPEG-2, MPEG-4, H.264and VC-1)
video encapsulation (MP4, WMV, AVI, SWF, FLV)
terminal device:
home gateway
media centre
STB.
IPTV standards bodies may include:
third generation partnership project (3GPP) - IP multimedia subsystem (IMS)
3PPP
DVB
European Telecommunications Standards Institute (ETSI)
Home Gateway Initiative (HGI)
International Telecommunications Union (ITU-T)
Open IPTV Forum (OIPF)
Telecommunications and Internet converged Services and Protocols for Advanced Networking (TISPAN).
Network parameters may include:
broadcast system:
acquisition video quality (MPEG 2 - 6 to 20 Mbps)
distribution video quality required(H.264 2 to 8 Mbps)
level of redundancy
number of standards definition (SD) and high definition (HD) linear channels
CDS:
amount and location of vault storage required
number of VoD titles (SD and HD)
placement of streaming caches reduces network bandwidth
storage and stream redundancy required
streaming capacity based on peak concurrent streams required
conditional access system:
number of concurrent leases
number of STBs
peak transactions per second
headend control system:
number of STBs changing channels
number of STBs rebooting at one time
network requirements:
access and customer links
bandwidth across the core
number of linear channels viewed at a given time
placement of VoD streamers to save bandwidth.
Network solutions may include:
dense wavelength division multiplexing (DWDM) application on optical fibre
network capacity
separation of VoD to other applications
size of pipe
star rather than mesh topology.
VoD design requirements may refer to:
delivery model:
characteristics of customer access network and metro connection network
management and support model:
ways of ordering, supporting and billing
service model:
appliances to which video is delivered to
nature of content
video format.
Network design requirements may include:
bandwidth
number and type of core and edge routers
number of channels
protocols:
BGP
IGMP
label distribution protocol (LDP)
OSPF
resource reservation protocol (RSVP)
RTSP
WCCP
quality of service (QoS)
security
throughput.
Factors may include:
protocol incompatibility
QoS issues:
jitter
latency
loss rate
throughput
router availability.
MPLS network may include location and type of:
core label switch routers (Core LSR)
edge label switch routers (Edge LSR)
hosting servers for media content.
Layer 2 protocols may include:
asynchronous transfer mode (ATM)
Ethernet
frame relay
IGMP
packet over SONET (POS)
point to multipoint for IPTV (p2mp)
PPP - unicast for VoD streaming
protocol independent multicast (PIM)
spanning-tree protocol (STP).
Operational processes may include:
content management
customer support
network operations
service activation
service delivery.
VoD issues may include:
congestion level problems
customer care costs
packet loss problems
practices towards reduction of customer complaints
QoS issues
responsibility for customer care.
Video delivery strategies may include:
delivery dimension:
linear RF format or IPTV
multicast or unicast
streamed or download
mobility dimension:
fixed
mobile
both
technology dimension:
Ethernet or tunnel infrastructure (BRAS)
using IP infrastructure (DHCP)
combination of both.
Nature of an operator's business may include:
access network
broadcast or VoD strategy
content and media production
content delivery
core network
home network.
Management tool may include:
Network and video service management for end to end video network management (ROSA)
vulnerability assessment management service (VAMS).
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
produce and evaluate design requirements for an IPTV network
design an IPTV network for VoD delivery
design and configure an MPLS IPTV network to meet business requirements
manage the delivery of IPTV services.
Context of and specific resources for assessment
Assessment must ensure:
protocols, configuration documents, management tools and standards
network and demographic trends, and customer demand data.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of design requirements and network designs completed by the candidate
oral and written questioning of the candidate on required knowledge
direct observation of the candidate designing and configuring and MPLS IPTV network and managing IPTV services.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN6172A Design and configure an IP-MPLS network with virtual private network tunnelling.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
produce and evaluate design requirements for an IPTV network
design an IPTV network for VoD delivery
design and configure an MPLS IPTV network to meet business requirements
manage the delivery of IPTV services.
Context of and specific resources for assessment
Assessment must ensure:
protocols, configuration documents, management tools and standards
network and demographic trends, and customer demand data.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of design requirements and network designs completed by the candidate
oral and written questioning of the candidate on required knowledge
direct observation of the candidate designing and configuring and MPLS IPTV network and managing IPTV services.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN6172A Design and configure an IP-MPLS network with virtual private network tunnelling.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWC91 | ICTTEN612 | Design and manage internet protocol TV in a service provider network | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W817 | ICT60110 | Advanced Diploma of Optical Networks | Qualification |