Unit of competency Outline
Information current as of
23/10/2026 11:49 PM AWST
23/10/2026 11:49 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Improve customer service quality
Improve customer service quality
Unit of competency
National Code
ZWAWSM78A
ZWAWSM78A
State Code
AYD47
AYD47
TGA Status
Deleted
Deleted
DTWD Status
Archived
Archived
State Implementation and Classification
Approved Date
Original Release Date
28/10/1999
Nominal Hours
0
Field of Education
Description
N/A
General notes
N/A