Unit of competency Outline

Date retreived
23/07/2026 3:24 PM AWST

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Determine client spatial requirements

Determine client spatial requirements

Unit of competency
National Code
CPPSIS6023A
State Code
WE822
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
27/11/2012
State Implementation and Classification
Approved Date
25/10/2013
Field of Education
031101 - Surveying
Original Release Date
25/10/2013
Nominal Hours
40
Description
This unit of competency specifies the outcomes required to clarify client needs and assess and document the capacity of the organisation to undertake required spatial work and confirm the deliverables with the client. It requires the ability to analyse, diagnose, design and execute judgements across a broad spatial context and accountability for personal and group outcomes. Functions will entail complying with, and developing or amending, organisational guidelines.
Notes
Elements and Performance Criteria
1 Determine client needs.
  • 1.1 Clients are assisted in defining their requirements in relation to spatial information services.
  • 1.2 Information on standards and guidelines to be used is conveyed to the client in a clear, concise and ethical manner.
  • 1.3 Clear project specifications and work instructions are prepared according to organisational guidelines.
2 Assess organisational capacity to satisfy client needs.
  • 2.1 Resource needs are determined to match project plan and relevant personnel are consulted to ensure their availability.
  • 2.2 Higher authority endorsements are obtained where necessary to ensure project is in line with organisational priorities and capabilities.
  • 2.3 Pertinent legal, statutory and industry requirements and standards are researched and considered in determining feasibility of project.
  • 2.4 Contingencies and spatial technology requirements are considered and outlined in project proposal where appropriate.
3 Confirm and document requirements with client.
  • 3.1 Client is provided with accurate and understandable information on spatial data requirements in order to make informed decisions.
  • 3.2 Presentation of information to client is conducted according to client needs and organisational guidelines.
  • 3.3 Proposed costs, processes, OHS considerations and timelines are discussed and confirmed with client to ensure clarity of understanding.
  • 3.4 Any spatial data amendments are incorporated into an amended work instruction.
  • 3.5 Agreement to proceed is confirmed according to organisational guidelines.
  • 3.6 Contract is prepared and executed according to organisational guidelines.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Clients may include:
customers with routine or special requests
external to organisation
internal to organisation
regular and new customers, including:
business enterprises
government agencies
members of the public
suppliers.
Spatial information services may include:
administration (e.g. postcodes, suburbs, and federal and state electoral counties)
analysis of environmental, land and geographic information
asset management
cartographic services
civil engineering
digital imagery
electricity
emergency services management
environmental datasets
geographic information systems
integrated services - environmental, land and geographic related datasets
land ownership tenure system
local government
location-based services
global positioning
mapping facilities
site analysis
survey marks
sewerage
telecommunications
town planning
utility services such as water
water catchment.
Standards and guidelines may include:
equipment
hardware
industry
legal
professional
software
spatial data
statutory.
Project specifications may include:
budget
data capture methods
personnel required
project deliverables
resources needed
timelines.
Work instructions may be verbal and written and may include:
completion spatial data
health details
milestones
occupational details
spatial data presentation
spatial data type.
Organisational guidelines may include:
code of ethics
company policy
legislation relevant to the work or service function
manuals
OHS policies and procedures
personnel practices and guidelines outlining work roles and responsibilities.
Resources may include:
equipment
hardware and software
human
material
spatial data.
Project plans may include:
acquiring intellectual property
acquisition strategies
evaluation criteria
financial management
human resource management
human resource training needs in relation to project
milestones
performance indicators
project implementation
quality standards
return on investment
risk management.
Relevant personnel may include:
colleagues
staff or employee representatives
supervisors or line managers
suppliers
users.
Higher authoritymay include:
client
customer
other personnel within the organisation, such as higher management.
Legal, statutory and industry requirements and standards may include:
confidentiality and privacy requirements
compliance requirements with financial services
duty of care
ethics
industrial relations and anti-discrimination
industry standards of practice
OHS requirements
organisational instructions
relevant environment protection legislation
relevant state, territory and federal legislation.
Contingencies may include:
adverse weather
changes in plans
contractual issues
equipment failure
human resource issues
legislative impact
political influences
stakeholder priorities.
Spatial technology may include:
data recording equipment
electronic theodolites
global navigation satellite system (GNSS) units
personal computer-based digitising boards
photogrammetric instruments
total station
vehicles.
Presentation may:
include:
client requirements
costings
handouts
plans
be:
formal or informal
PowerPoint format
to a group
verbal or written.
Client needs may include:
communication channels
contingency planning
cost consideration
information disclosure
payment arrangements
project specific
spatial data
surveying
training.
OHS may include:
Australian standards
development of site safety plan
identification of potential hazards
inspection of work sites
training staff in OHS requirements
use of equipment and signage.
Agreement may be formal or informal and may include information on:
cost
insurance details
resources
timelines.
Contract refers to:
an agreement between parties to perform a task or deliver a service and may be:
email
memo
verbal
written.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed on its own or in combination with other units relevant to the job function, for example CPPSIS6024A Design a spatial project plan.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
applying cost considerations
assessing and acting upon contingencies
high-level communication and negotiation skills
managing risks and contingencies
planning and setting targets
relaying information to clients to meet their needs
resource requirement management
knowledge of spatial information project.
Specific resources for assessment
Resource implications for assessment include access to:
assessment instruments, including personal planner and assessment record book
assignment instructions, work plans and schedules, policy documents and duty statements
registered training provider of assessment services
relevant guidelines, regulations and codes of practice
suitable venue and equipment.
Access must be provided to appropriate learning and assessment support when required.
Where applicable, physical resources should include equipment modified for people with disabilities.
Context of assessment
Holistic: based on the performance criteria, evidence guide, range statement, and required skills and knowledge.
Method of assessment
Demonstrated over a period of time and observed by the assessor (or assessment team working together to conduct the assessment).
Demonstrated competency in a range of situations, that may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.
Obtained by observing activities in the field and reviewing induction information. If this is not practicable, observation in realistic simulated environments may be substituted.
Guidance information for assessment
Assessment requires that the clients’ objectives and industry expectations are met. If the clients’ objectives are narrowly defined or not representative of industry needs, it may be necessary to refer to portfolio case studies of a variety of SIS requirements to assess competency.
Oral questioning or written assessment and hypothetical situations (scenarios) may be used to assess underpinning knowledge (in assessment situations where the candidate is offered a preference between oral questioning or written assessment, questions are to be identical).
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.
All practical demonstration must adhere to the safety and environmental regulations relevant to each State or Territory.
Where assessment is for the purpose of recognition (recognition of current competencies [RCC] or recognition of prior learning [RPL]), the evidence provided will need to be authenticated and show that it represents competency demonstrated over a period of time.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.
Assessment processes will be appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.
Replaces
State Code National Code Title Type
D1542 CPPSIS6003A Determine client spatial requirements Unit of competency
State Code National Code Title Type
J359 CPP60112 Advanced Diploma of Spatial Information Services Qualification
J360 CPP60312 Advanced Diploma of Surveying Qualification