Elements and Performance Criteria

The contexts for coordinating work integrating statutory requirements and responsibilities include:
Within a juvenile justice environment
Within a care and protection environment
Within a statutory supervision environment
Provision of care environment

Coordinating work integrating statutory requirements and responsibilities will be carried out within requirements established by:
Commonwealth and state legislation
International conventions relating to the rights of children and young persons
Organisational policy and procedures
Relevant program standards

Providing advice on statutory interventions includes situations where:
Life threatening/high risk situations where the client's wellbeing is in imminent danger and a particular legal/court option is sought
Serious/sustained abuse and/or sexual abuse and multiple injuries
Multiple difficulties present in family
Intellectual or psychiatric disability; and chronic and serious drug addiction affecting individual's capacity; and/or
A wide range of other agencies involved, such as community services, legal, medical and police agencies

Issues arising from statutory intervention include:
Complications arising from behaviour or practice of client and/or significant others and co-workers

Researching relevant specialised information:
Information in journals, conference, professional development

Critical aspects of assessment:
Assesses and evaluates processes
Demonstrates liaison and networking
Applies statutory requirements to the provision of advice
Interprets legal requirements
Uses knowledge related to applicable agency and legislative requirements in the workplace
Using typical processes listed in the Range Statement

Interdependent assessment of units:
Completion of this unit removes the requirement to complete CHCCS3B Coordinate the provision of services and programs

Essential knowledge:
Responsibilities of statutory work
Relevant policy and procedures
Relevant legislation
Supervision models
Family dynamics in different cultures

Essential skills:
Application of policies, procedures, standards and statutory obligations
Use of communication techniques: active listening, reflection, summarising questions and statements, gaining agreement on actions and explaining outcomes
Use of supervision techniques
Interpreting implications of statutory obligations into day to day operations
Critical incident debriefing
Action planning
Team building and management
Demonstration of empathy and rapport building
Conflict resolution
Managing grief and change processes
Stress management

Resource implications:
Access to an appropriate workplace or an environment capable of accurately simulating the workplace for assessment purposes

Consistency in performance:
Consistency in performance should be demonstrated across the range of situations for coordinating work integrating statutory requirements and responsibilities

Context of assessment:
This unit of competence will be assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions