Unit of competency Outline

Date retreived
22/07/2026 6:52 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Support offender to maintain positive relationships

Support offender to maintain positive relationships

Unit of competency
National Code
CSCOFM047
State Code
OEJ20
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
05/12/2022
View on TGA
State Implementation and Classification
Approved Date
17/03/2023
Field of Education
090513 - Counselling
Original Release Date
17/03/2023
Nominal Hours
30
Description
This unit describes the skills and knowledge required to encourage offenders to maintain community relationships and maintain a professional relationship with offenders.An individual undertaking this role may work with moderate support in roles involving routine tasks with a number of familiar steps.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interaction with offenders, offender confidentiality and liaison with agencies.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1 Encourage maintenance of relationships
  • 1.1 Encourage and assist offender to maintain contact with family, friends, and support according to services and resources available
  • 1.2 Assist contacts between offender and networks in the community in accordance with organisational procedures
  • 1.3 Refer offender and family to suitable specialists according to the nature and urgency of the needs
  • 1.4 Make contact with offender’s family and friends or supports according to offender’s interests, procedures, and organisational practice
  • 1.5 Assist offender to develop and maintain appropriate relationships with officers, service agencies and personal support
  • 1.6 Encourage offenders to manage themselves and their relationships confidently and productively
  • 1.7 Provide support to offender in a manner that maintains the integrity of self-management and personal dignity
2 Maintain professional relationship with offenders
  • 2.1 Communicate with offenders in a manner appropriate to the offender’s needs and circumstances
  • 2.2 Respond to offender’s requests and concerns in an appropriate and consistent manner
  • 2.3 Maintain confidentiality and discretion according to procedures and individual agreements with offender
  • 2.4 Acknowledge and support offender’s rights and options consistent with policies, orders, and relevant legislation
No information
No information
Replaces
State Code National Code Title Type
AUY98 CSCOFM010 Support offender to maintain positive relationships Unit of competency
State Code National Code Title Type
BIF1 CSC40122 Certificate IV in Correctional Practice Qualification
BIF5 CSC30122 Certificate III in Correctional Practice Qualification