Unit of competency Outline
Information current as of
20/10/2026 4:15 PM AWST
20/10/2026 4:15 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide information about mental health
Provide information about mental health
Unit of competency
National Code
HLTAHW421B
HLTAHW421B
State Code
D5683
D5683
TGA Status
Replaced
Replaced
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
22/07/2011
Original Release Date
25/03/2011
Nominal Hours
40
Field of Education
061305 - Indigenous Health
Description
This unit describes the competencies required to provide information about mental health as part of primary health care services for Aboriginal and/or Torres Strait Islander communitiesSpecific advice provided may be limited by close supervision or established guidelines in line with community needs and health provider guidelines
General notes
N/A
Elements and Performance Criteria
1. Promote good mental health
- 1.1 Provide accurate information about the incidence, impacts and social/psychological context of mental health problems in Aboriginal and/or Torres Strait Islander communities
- 1.2 Provide information regarding mental health issues in plain language and use visual aids where appropriate
- 1.3 Discuss risk factors relating to mental health in the context of local, cultural, community, family and individual issues
- 1.4 Identify and evaluate mental health support services available to the community
- 1.5 Provide practical advice relating to the identification and management of mental health problems in line with community needs and organisation guidelines
- 1.6 Undertake activities to raise awareness of mental health issues
2. Provide support to clients with mental health issues
- 2.1 Identify appropriate mental health support services for Aboriginal and/or Torres Strait Islander communities in line with organisation guidelines and community requirements
- 2.2 Provide guidance about identified mental health issues in line with community needs and organisational guidelines
- 2.3 Use culturally appropriate educational resources
- 2.4 Provide information about resources available in the community and state in relation to addressing mental health issues
- 2.5 Signal clients with apparent or identified issues related to mental health for follow up in line with organisation guidelines
- 2.6 Maintain confidentiality to reflect community and organisation guidelines
3. Provide information to carers for clients with mental health issues
- 3.1 Identify appropriate support services for carers of Aboriginal and/or Torres Strait Islander clients with mental health problems in line with organisation guidelines and community requirements
- 3.2 Provide guidance for carers about dealing with mental health issues in line with community needs and organisational guidelines
- 3.3 Use culturally appropriate educational resources
- 3.4 Provide information about resources available in the community and state in relation to caring for and managing behaviour of clients with mental health problems
- 3.5 Make appropriate referrals in line with organisation guidelines
- 3.6 Maintain confidentiality to reflect community and organisation guidelines
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Cultural respect
This competency standard supports the recognition, protection and continued advancement of the inherent rights, cultures and traditions of Aboriginal and Torres Strait Islander peoples
It recognises that the improvement of the health status of Aboriginal and Torres Strait Islander people must include attention to physical, spiritual, cultural, emotional and social well-being, community capacity and governance
Its application must be culturally sensitive and supportive of traditional healing and health, knowledge and practices
Community control
Community participation and control in decision-making is essential to all aspects of health work, and the role of the health worker is to support the community in this process
Supervision
Supervision must be conducted in accordance with prevailing state/territory and organisation legislative and regulatory requirements
References to supervision may include either direct or indirect supervision of work by more experienced workers, supervisors, managers or other health professionals
A person at this level should only be required to make decisions about clients within the organisation's standard treatment protocols and associated guidelines
Legislative requirements
Federal, state or territory legislation may impact on workers' practices and responsibilities. Implementation of the competency standards should reflect the legislative framework in which a health worker operates. It is recognised that this may sometimes reduce the application of the Range of Variables in practice. However, assessment in the workplace or through simulation should address all essential skills and knowledge across the Range of Variables
Aboriginal and/or Torres Strait Islander Health Workers may be required to operate in situations that do not constitute 'usual practice' due to lack of resources, remote locations and community needs. As a result, they may need to possess more competencies than described by 'usual practice circumstances'
Under all circumstances, the employer must enable the worker to function within the prevailing legislative framework
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Cultural respect
This competency standard supports the recognition, protection and continued advancement of the inherent rights, cultures and traditions of Aboriginal and Torres Strait Islander peoples
It recognises that the improvement of the health status of Aboriginal and Torres Strait Islander people must include attention to physical, spiritual, cultural, emotional and social well-being, community capacity and governance
Its application must be culturally sensitive and supportive of traditional healing and health, knowledge and practices
Community control
Community participation and control in decision-making is essential to all aspects of health work, and the role of the health worker is to support the community in this process
Supervision
Supervision must be conducted in accordance with prevailing state/territory and organisation legislative and regulatory requirements
References to supervision may include either direct or indirect supervision of work by more experienced workers, supervisors, managers or other health professionals
A person at this level should only be required to make decisions about clients within the organisation's standard treatment protocols and associated guidelines
Legislative requirements
Federal, state or territory legislation may impact on workers' practices and responsibilities. Implementation of the competency standards should reflect the legislative framework in which a health worker operates. It is recognised that this may sometimes reduce the application of the Range of Variables in practice. However, assessment in the workplace or through simulation should address all essential skills and knowledge across the Range of Variables
Aboriginal and/or Torres Strait Islander Health Workers may be required to operate in situations that do not constitute 'usual practice' due to lack of resources, remote locations and community needs. As a result, they may need to possess more competencies than described by 'usual practice circumstances'
Under all circumstances, the employer must enable the worker to function within the prevailing legislative framework
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects of assessment:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Conditions of assessment:
This unit includes skills and knowledge specific to Aboriginal and/or Torres Strait Islander culture
Assessment must therefore be undertaken by a workplace assessor who has expertise in the unit of competency or who has the current qualification being assessed and who is:
Aboriginal or Torres Strait Islander him/herself
or:
accompanied and advised by an Aboriginal or Torres Strait Islander person who is a recognised member of the community with experience in primary health care
Context of assessment:
Competence should be demonstrated working individually, under supervision or as part of a primary health care team working with Aboriginal and/or Torres Strait Islander clients
Assessment should replicate workplace conditions as far as possible
Related units:
This unit may be assessed independently or in conjunction with other units with associated workplace application
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects of assessment:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Conditions of assessment:
This unit includes skills and knowledge specific to Aboriginal and/or Torres Strait Islander culture
Assessment must therefore be undertaken by a workplace assessor who has expertise in the unit of competency or who has the current qualification being assessed and who is:
Aboriginal or Torres Strait Islander him/herself
or:
accompanied and advised by an Aboriginal or Torres Strait Islander person who is a recognised member of the community with experience in primary health care
Context of assessment:
Competence should be demonstrated working individually, under supervision or as part of a primary health care team working with Aboriginal and/or Torres Strait Islander clients
Assessment should replicate workplace conditions as far as possible
Related units:
This unit may be assessed independently or in conjunction with other units with associated workplace application
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C8991 | HLTAHW421A | Provide information about mental health | Unit of competency |