Unit of competency Outline

Date retreived
22/07/2026 10:20 PM AWST

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Solve systemic problems

Solve systemic problems

Unit of competency
National Code
PPMPRS401
State Code
ODU04
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
10/02/2022
View on TGA
State Implementation and Classification
Approved Date
31/05/2022
Field of Education
030101 - Manufacturing Engineering
Original Release Date
31/05/2022
Nominal Hours
45
Description
This unit of competency describes the outcomes required to use structured problem-solving strategies to resolve systemic problems.The unit applies to production technicians or team leaders who are required to identify improvements and solve systemic problems associated with plant and equipment, product quality and processes that occur in a pulp and/or paper manufacturing facility.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify and scope the problem
  • 1.1 Identify variances from desired operating parameters and quality specifications
  • 1.2 Define type and extent of problem through observation and investigation
  • 1.3 Identify effect of problem on productivity, operations, quality and regulatory requirements
2. Assess situation and determine actions
  • 2.1 Assess risk and take immediate action if safety, quality or productivity are compromised
  • 2.2 Identify and notify team members and other personnel involved
  • 2.3 Consult or refer problem to relevant work group or department
  • 2.4 Assess and determine problem-solving methodologies appropriate to the problem and situation
3. Conduct analysis
  • 3.1 Collect and analyse information to determine problem-solving actions
  • 3.2 Consult team members and apply their contribution to problem-solving actions
  • 3.3 Identify and compare a range of courses of actions to solve problem based on priorities, benefits, cost efficiency and other identified factors
  • 3.4 Determine interim fixes as required
  • 3.5 Determine best course of action based on analysis outcomes
4. Determine action plan
  • 4.1 Develop the action plan based on analysis of problem scope and identified course of action
  • 4.2 Identify, define and sequence action activities
  • 4.3 Estimate activity duration, costs and resources
  • 4.4 Identify and formulate contingencies based on a risk assessment
  • 4.5 Document and seek approval for the plan from relevant personnel
5. Implement and monitor plan
  • 5.1 Develop implementation plans that identify resource needs, schedules and performance measures
  • 5.2 Communicate implementation tasks and responsibilities, workplace health and safety and environmental requirements and operating procedures to team members and relevant personnel
  • 5.3 Provide training or assist personnel to meet their responsibilities
  • 5.4 Monitor implementation and record completion of activities and progress towards milestones
6. Evaluate and communicate the solution
  • 6.1 Evaluate rectified system, product or process to determine effectiveness of solution
  • 6.2 Evaluate problem-solving process and identify any issues and opportunities for continuous improvement
  • 6.3 Complete report outlining the problem-solving process, solution outcomes and recommendations for future improvements
  • 6.4 Communicate solution outcome and improvement strategies to team and relevant personnel
No information
No information
Replaces
State Code National Code Title Type
AXG20 PPMPRS320 Solve systemic problems in the workplace Unit of competency
State Code National Code Title Type
BHM2 PPM40121 Certificate IV in Pulp and Paper Operations Qualification