Unit of competency Outline
Date retreived
23/07/2026 6:59 AM AWST
23/07/2026 6:59 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop, lead and build community capacity
Develop, lead and build community capacity
Unit of competency
National Code
LGAGCM708A
LGAGCM708A
State Code
D2855
D2855
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
15/08/2014
Field of Education
080313 - Public And Health Care Administration
Original Release Date
15/08/2014
Nominal Hours
70
Description
This unit covers the development, engagement and leadership of communities by council officers and elected members. It addresses the skills involved in the strategic development of community directions and programs and the ongoing involvement of residents, businesses and other stakeholders in the work of council. It is appropriate for elected members, CEOs and other senior managers of councils.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish networks and communication channels with key areas
- 1.1 Council departments are consulted regularly to keep abreast of emerging community needs and services.
- 1.2 Council departments are provided with opportunities to contribute to community development initiatives.
- 1.3 Mechanisms for open and ongoing consultation and feedback from constituents and internal council staff are established and maintained.
- 1.4 Links with businesses, interest and user groups and other appropriate partners within the municipality are established and developed to ensure services are planned and implemented in an integrated way.
2. Determine existing and emerging community needs
- 2.1 Research and community consultation are undertaken to determine current and future community needs.
- 2.2 Mechanisms for open and ongoing consultation and feedback from constituents and internal council staff are established and maintained.
- 2.3 Ongoing engagement of constituents and other community members is encouraged, in order to determine emerging community directions.
- 2.4 Existing and future needs of the community are identified and evaluated to use in forecasting future requirements in services and facilities.
- 2.5 Council capacity to provide resources that meet community needs is evaluated.
3. Develop community development strategies
- 3.1 Goals and objectives of community development initiatives are identified.
- 3.2 Community development strategies are developed in consultation with council, department heads, community groups and stakeholders.
- 3.3 Council plans and strategies for community development are communicated appropriately to ensure integration within the corporate policy agenda, department operational business plans and budgets.
- 3.4 Policies are formulated to support the development of optimal community development projects.
- 3.5 Funding requirements to support strategies are calculated and applied for through appropriate channels.
- 3.6 External funding opportunities are identified and pursued.
- 3.7 Key performance indicators (KPIs), operating standards and goals for community development are determined and monitored.
4. Implement community development strategies
- 4.1 Development strategies are maximised by pursuing best practice in all stages of implementation.
- 4.2 Reporting mechanisms are established to ensure ongoing tracking and accountability for projects are achieved.
- 4.3 Financial resources and funding for community development projects are negotiated and coordinated in a timely and efficient manner to ensure full implementation of strategies.
- 4.4 Service agreements and contracts relating to personnel, are negotiated and arranged in compliance with equal employment opportunity (EEO) and other relevant employment legislative requirements.
- 4.5 Use of allocated financial resources is managed and monitored to ensure strategies are implemented within budgetary constraints.
- 4.6 Ongoing review and monitoring of community development projects are conducted to ensure goals and best practice objectives are met and opportunities for improvement are identified.
- 4.7 Projects and services are designed and delivered to ensure appropriate access by all relevant members of the community.
- 4.8 Effective marketing strategy is developed or requested in order to promote community development strategies to the community.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Consultation processes:
will be diverse and tailored to the needs of the program or situation
must be two-way and involve active listening as well as communication of council position
must be open and transparent
Research into community needs may take the form of:
surveys
feedback questionnaires
analysis of statistical data
analysis of trends in population growth changes, and building and planning permits issued
direct contact with existing community groups and industry representatives
regular forums with internal and external stakeholders and/or special interest groups
establishing standing committees or working groups
listening and responding to constituent complaints
citizen panels or advisory groups
Resources may include:
human resources
services
facilities
funding
council staff skills and competencies
Community development may be in areas of:
community health
drug action and awareness
community safety
youth services
libraries and education facilities
social support facilities
sports and recreational services
senior citizens groups and services
volunteer training programs
transport and access
Consultation processes:
will be diverse and tailored to the needs of the program or situation
must be two-way and involve active listening as well as communication of council position
must be open and transparent
Research into community needs may take the form of:
surveys
feedback questionnaires
analysis of statistical data
analysis of trends in population growth changes, and building and planning permits issued
direct contact with existing community groups and industry representatives
regular forums with internal and external stakeholders and/or special interest groups
establishing standing committees or working groups
listening and responding to constituent complaints
citizen panels or advisory groups
Resources may include:
human resources
services
facilities
funding
council staff skills and competencies
Community development may be in areas of:
community health
drug action and awareness
community safety
youth services
libraries and education facilities
social support facilities
sports and recreational services
senior citizens groups and services
volunteer training programs
transport and access
Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the elements to the required performance level detailed in the performance criteria. The unit's skill and knowledge requirements must also be demonstrated. The candidate will demonstrate the capacity to manage a community development project, including consulting with stakeholders, analysing resource requirements and planning and implementing the project.
Critical aspects of evidence to be considered
The demonstrated ability to:
develop, engage and lead a range of community groups within a local government context
conduct appropriate research and consultation
develop and implement a community development strategy in local government
Context of assessment
Assessment of performance requirements in this unit should be undertaken with the context of the local government framework. Competency is demonstrated by performance of all stated criteria, including the range of variables applicable to the workplace environment.
Method of assessment
The following assessment methods are suggested:
preparation of a major workplace project report/portfolio (that may incorporate assessment of related units) as a key form of assessment that enables candidates to integrate the learning and assessment project into their regular work responsibilities, which enables integrated and holistic assessment of the complex skills and knowledge addressed in this unit
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate his/her handling of a range of contingencies
written and oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioner
completion of self-paced learning materials, including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence should be gathered over a period of time in a range of actual or simulated management environments.
Resource implications
Access to a workplace or simulated case study that provides the following resources:
relevant council documents, such as strategic and operational plans
relevant local government legislation and regulations
A person who demonstrates competency in this unit will be able to perform the outcomes described in the elements to the required performance level detailed in the performance criteria. The unit's skill and knowledge requirements must also be demonstrated. The candidate will demonstrate the capacity to manage a community development project, including consulting with stakeholders, analysing resource requirements and planning and implementing the project.
Critical aspects of evidence to be considered
The demonstrated ability to:
develop, engage and lead a range of community groups within a local government context
conduct appropriate research and consultation
develop and implement a community development strategy in local government
Context of assessment
Assessment of performance requirements in this unit should be undertaken with the context of the local government framework. Competency is demonstrated by performance of all stated criteria, including the range of variables applicable to the workplace environment.
Method of assessment
The following assessment methods are suggested:
preparation of a major workplace project report/portfolio (that may incorporate assessment of related units) as a key form of assessment that enables candidates to integrate the learning and assessment project into their regular work responsibilities, which enables integrated and holistic assessment of the complex skills and knowledge addressed in this unit
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate his/her handling of a range of contingencies
written and oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioner
completion of self-paced learning materials, including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence should be gathered over a period of time in a range of actual or simulated management environments.
Resource implications
Access to a workplace or simulated case study that provides the following resources:
relevant council documents, such as strategic and operational plans
relevant local government legislation and regulations
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| J264 | LGA50712 | Diploma of Local Government | Qualification |
| D352 | LGA70108 | Graduate Certificate In Local Government Management | Qualification |