Unit of competency Outline

Date retreived
22/07/2026 3:51 PM AWST

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Work effectively in the organisation

Work effectively in the organisation

Unit of competency
National Code
PSPGOV301B
State Code
C7998
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
3.00
Current Release Date
01/11/2012
View on TGA
State Implementation and Classification
Approved Date
04/07/2014
Field of Education
120505 - Work Practices Programmes
Original Release Date
04/07/2014
Nominal Hours
20
Description
This unit covers the requirements for working effectively in a public sector organisation with a focus on self-management. It includes evaluating and developing your own expertise, identifying career options, working within the organisational structure and culture, and managing your own work. It does not cover working with others. This is addressed in the unit PSPGOV302B Contribute to workgroup activities.In practice, working effectively occurs in the context of other generalist and specialist public sector work activities, such as acting ethically, using resources, organising information, maintaining workplace safety, complying with legislation etc.This is one of 5 units in the Working in Government and Management Competency Fields that deal with work effectiveness/career management. Related units are:PSPGOV201B Work in a public sector environmentPSPGOV310A Work in and with small, regional and remote organisationsPSPGOV410A Undertake career planningPSPGOV510A Undertake and promote career managementNo licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Notes
Elements and Performance Criteria
1. Evaluate and develop own expertise
  • 1.1 Self-assessment of work-related competencies is made by reflecting on own workplace experience and training, and from monitoring feedback on performance in the workplace.
  • 1.2 Research is undertaken to identify possible careers and compare the requirements of these careers with current skill base and development opportunities available within the organisation and across the public sector.
  • 1.3 Areas requiring competency development are identified by comparing current competencies with the competency requirements of current or anticipated duties.
  • 1.4 Personal learning goals are set and progress towards them monitored.
  • 1.5 Potential competency recognition or development opportunities are identified and accessed in accordance with organisational policy and procedures.
  • 1.6 Records of competency development are maintained and work-related competencies and experience are conveyed to relevant people as required.
2. Work within the organisational structure and context
  • 2.1 A comprehensive knowledge of the organisation's structure and functioning is developed and utilised in accordance with legislation, policy and procedures.
  • 2.2 An understanding of the organisation's context is developed and used.
  • 2.3 The work unit's position in the organisational structure is identified, its relationship with other organisational work units examined and any protocols/difficulties/special requirements determined.
  • 2.4 The contribution of the work role and the work unit to the organisation's vision, goals and outcomes is identified and confirmed.
  • 2.5 Work is undertaken in a manner that has regard for the workgroup position and the organisation's structure, functioning, culture and vision.
3. Manage own work
  • 3.1 Individual work goals are identified, clarified and prioritised in accordance with the organisation's requirements.
  • 3.2 Risks to the achievement of personal work outcomes are identified and managed in accordance with organisational risk management requirements.
  • 3.3 Work strategies are selected with regard to applicable work parameters.
  • 3.4 Progress with work is monitored relative to set goals, strategies and outcomes.
  • 3.5 Work goals are achieved and work plans revised to attend to ongoing or new responsibilities.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Work-related competencies may include:
competencies as defined in the Public Sector Training Package
competencies as specified in other relevant Training Packages
enterprise competency standards
qualifications relevant to work responsibilities
essential knowledge and skills specified in position descriptions
Competenciesmay be identified through:
self-assessment/self-identification
colleagues
supervisors
workplace mentors
counsellors
educational programs
specialist services for specific individual needs, such as disability, Aboriginal, language, literacy, numeracy
Competency recognition or development opportunities may include:
recognition of prior learning/recognition of current competencies
formal campus-based training
workplace learning
workplace-based training
work experience
conference and seminar attendance
peer support
mentoring
coaching
acting positions
new positions
Records may include:
reports of achievement
curriculum vitae
training record books
job applications
Relevant people may include:
colleagues/team members
supervisors or managers
clients
Organisational structure and functioning may include:
organisational hierarchy
teaming
policies
products
services
clients/customers
Legislation, policy and procedures may include:
State/Territory and Commonwealth legislation and regulations such as:
public sector management acts
privacy legislation
equal employment opportunity, anti-discrimination and harassment legislation
occupational health and safety legislation.
environmental legislation
ethics and accountability standards
public sector standards
organisational policy, procedures and protocols
international legislation/codes of behaviour
Organisational context may encompass:
goals
o bjectives
mission
values
ethos
politics
culture
social ethic
Using knowledge of organisational culturemay include:
to determine the importance of work requirements
to adjust working style and outcomes
to support the organisation's values/ethos
to interpret directions in light of political reality
Position of the work unit may include:
position in a hierarchy
number of reporting levels
seniority of work unit head
branch of an agency/department
country branch
small/regional/remote branch
Protocols/difficulties/ special requirements may include:
'head office' syndrome that develops between remote branches and head office
time for decisions to be made (in hierarchy)
amount of autonomy of work unit
practicality of delegations
approval processes
role ambiguity between work units
Risks may include:
local level/self issues which can be controlled
time wasters
misuse of equipment
personal stress
Work parameters may include:
productivity
flexibility
quality
opportunities
risks
timeframes
organisational structure
constraints
contingencies
support or equipment needed
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC301B Uphold the values and principles of public service
PSPGOV302B Contribute to workgroup activities
PSPGOV303B Build and maintain internal networks
PSPGOV305B Access and use resources and financial systems
PSPGOV306B Implement change
PSPGOV307B Organise workplace information
PSPGOV308B Work effectively with diversity
PSPLEGN301B Comply with legislation in the public sector
PSPOHS301A Contribute to workplace safety
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of Employability Skills as they relate to this unit
effective work performance in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to the public sector
case studies and workplace scenarios to capture the range of situations likely to be encountered in a public sector workplace
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment, or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when working effectively in the organisation, including coping with difficulties, irregularities and breakdowns in routine
effective work performance in a range of (3 or more) contexts (or occasions, over time).
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations.
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
questioning
scenarios
authenticated evidence from the workplace and/or training courses.
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Replaces
State Code National Code Title Type
C3490 PSPGOV301A Work effectively in the organisation Unit of competency
Replaced By
State Code National Code Title Type
AWV93 PSPGEN009 Work effectively in the organisation Unit of competency