Unit of competency Outline
Date retreived
22/07/2026 12:48 PM AWST
22/07/2026 12:48 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Perform chemical curling and volumising services
Perform chemical curling and volumising services
Unit of competency
National Code
WRHCR302B
WRHCR302B
State Code
S7122
S7122
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
30/09/2009
Field of Education
110303 - Hairdressing
Original Release Date
30/09/2009
Nominal Hours
40
Description
This unit describes the skills and knowledge required to design and perform chemical curling and volumising services to add curl or body to short or medium length hair.This unit of competency will apply to a range of chemical reformation services and roles in the workplace.
Notes
Elements and Performance Criteria
1 Assess hair and consult with client.
- 1.1 Hair assessment is made, based on:hair and scalp conditionhair texturehair densityhair porosityexisting natural movement and curllengththe effects of previous chemical services on the hair.
- 1.2 Contraindications to chemical reformation are identified and the client is informed according to workplace policy.
- 1.3 Desired finished design and degree of curl or body is confirmed with client.
2 Select and apply reforming products and equipment.
- 2.1 Products and rod sizes are selected to match hair assessment and desired degree of curl or body.
- 2.2 Hair is cleanly sectioned and wound with even lift in a simple directional pattern, without hooked ends and to avoid breakage, rubber marks or drag.
- 2.3 Chemical reformation products are applied according to manufacturer's instructions and ensuring client comfort and safety.
- 2.4 Hair is processed and checked to achieve predetermined degree of curl or body.
- 2.5 Client and operator comfort and safety are ensured at all stages of winding and processing, according to relevant legislation, manufacturer's product safety data sheets and workplace policies and procedures.
3 Rinse and neutralise hair.
- 3.1 Hair is rinsed thoroughly and evenly to remove residual perm solution.
- 3.2 Excess water is evenly blotted from hair according to manufacturer's instructions.
- 3.3 Neutralising products are selected to match reformation chemicals.
- 3.4 Products are measured and applied in accordance with manufacturer/senior operator instructions and so as not to disturb hair on rods.
- 3.5 Client and operator comfort and safety are ensured at all stages of rinsing and neutralising according to relevant legislation, manufacturer's product safety data sheets and workplace policies and procedures.
4 Provide after service advice.
- 4.1 After service maintenance advice is offered to clients.
- 4.2 Home care products are recommended to clients.
- 4.3 Outcomes of service are reviewed against established client expectations and client satisfaction is confirmed.
- 4.4 Client history is updated to include product selection, technique, outcome of service and home care products purchased.
Hair and scalp condition may include:
normal
abnormal
dry
oily
damaged.
Hair texture may include:
coarse
medium
fine.
Hair density may include:
sparse
normal
dense.
Hair porosity may include:
resistant
normal
porous
highly porous.
Previous chemical services may include:
chemical reformation
presence of lightening agents or artificial colourants on hair.
Contraindications to chemical reformation may include:
damaged hair
abnormal scalp conditions, including broken or weeping areas of skin
previous chemical services
resistant hair
highly porous hair.
Clients may include:
women
men
children
people from a range of social, cultural or ethnic backgrounds and with a range of physical and mental abilities.
Products may include:
pre-perm porosity treatments
alkaline perms
acid perms
products in different strengths, according to hair assessment.
Client and operator comfort and safety must include:
applying gown and towels to protect client clothes
applying protective or barrier creams to client face or neckline areas
avoiding contact with client or operator's eyes
avoiding inhalation of fumes whilst applying product
wearing operator protective gloves when winding hair and applying solution
wearing operator protective gloves when applying neutraliser
wearing operator protective moisturiser on hands and lower arms.
Relevant legislation may include:
federal, state and local health and hygiene
occupational health and safety.
Workplace policies and procedures may include:
client comfort and safety
operator safety
health and hygiene.
Neutralising products may include:
liquids and creams for nozzle application
foaming neutralisers.
Home care products may include:
shampoos
conditioners
styling aids.
normal
abnormal
dry
oily
damaged.
Hair texture may include:
coarse
medium
fine.
Hair density may include:
sparse
normal
dense.
Hair porosity may include:
resistant
normal
porous
highly porous.
Previous chemical services may include:
chemical reformation
presence of lightening agents or artificial colourants on hair.
Contraindications to chemical reformation may include:
damaged hair
abnormal scalp conditions, including broken or weeping areas of skin
previous chemical services
resistant hair
highly porous hair.
Clients may include:
women
men
children
people from a range of social, cultural or ethnic backgrounds and with a range of physical and mental abilities.
Products may include:
pre-perm porosity treatments
alkaline perms
acid perms
products in different strengths, according to hair assessment.
Client and operator comfort and safety must include:
applying gown and towels to protect client clothes
applying protective or barrier creams to client face or neckline areas
avoiding contact with client or operator's eyes
avoiding inhalation of fumes whilst applying product
wearing operator protective gloves when winding hair and applying solution
wearing operator protective gloves when applying neutraliser
wearing operator protective moisturiser on hands and lower arms.
Relevant legislation may include:
federal, state and local health and hygiene
occupational health and safety.
Workplace policies and procedures may include:
client comfort and safety
operator safety
health and hygiene.
Neutralising products may include:
liquids and creams for nozzle application
foaming neutralisers.
Home care products may include:
shampoos
conditioners
styling aids.
Overview of assessment
A person who demonstrates competency in this unit of competency must be able to consistently perform pre-service hair analysis, consult with clients regarding the desired curl/body result, and then perform the full chemical reformation service to achieve that outcome to the satisfaction of the client. Client and operator safety must be ensured at all stages during the chemical reformation process.
Knowledge and skill in the application of relevant legislation and workplace policies and procedures must also be demonstrated.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
consistently conducting accurate pre-service hair and scalp analysis
consistently selecting products, equipment and techniques appropriate to desired outcomes and predetermined designs
winding to a pre-planned pattern with even tension and without hooked ends, breakage or rubber marks
consistently and successfully assessing the development of degree of curl for desired curl and/or volume
consistently performing the full rinse and neutralising service
consistently applying safe work practices and manufacturer's instructions.
Context of and specific resources for assessment
For valid and reliable assessment of this unit, competency should be consistently demonstrated over a period of time and observed by the assessor and/or the technical expert working in partnership with the assessor. The technical expert may include the hairdresser and/or an experienced person at the workplace.
Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations that may include client interruptions and involvement in other related activities normally expected in the workplace. For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Competency for this unit should be assessed through access to:
relevant documentation, including occupational health and safety legislation and regulations, workplace policy and procedures manuals and manufacturer's product safety data sheets
a range of workplace chemical curling and volumising products and equipment
a range of presenting clients seeking chemical curling and/or volumising services
a hairdressing salon or simulated salon area.
Method of assessment
The following assessment method is suggested.
Observation of the learner performing a range of tasks in an actual or simulated work environment over sufficient time to demonstrate his/her handling of a range of contingencies. Tasks may include:
conducting pre-service analysis
predetermining finished looks with clients
selecting products and equipment
completing a range of complete chemical and volumising services to achieve a predetermined curl/body result.
Guidance information for assessment
A person who demonstrates competency in this unit of competency must be able to consistently perform pre-service hair analysis, consult with clients regarding the desired curl/body result, and then perform the full chemical reformation service to achieve that outcome to the satisfaction of the client. Client and operator safety must be ensured at all stages during the chemical reformation process.
Knowledge and skill in the application of relevant legislation and workplace policies and procedures must also be demonstrated.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
consistently conducting accurate pre-service hair and scalp analysis
consistently selecting products, equipment and techniques appropriate to desired outcomes and predetermined designs
winding to a pre-planned pattern with even tension and without hooked ends, breakage or rubber marks
consistently and successfully assessing the development of degree of curl for desired curl and/or volume
consistently performing the full rinse and neutralising service
consistently applying safe work practices and manufacturer's instructions.
Context of and specific resources for assessment
For valid and reliable assessment of this unit, competency should be consistently demonstrated over a period of time and observed by the assessor and/or the technical expert working in partnership with the assessor. The technical expert may include the hairdresser and/or an experienced person at the workplace.
Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations that may include client interruptions and involvement in other related activities normally expected in the workplace. For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Competency for this unit should be assessed through access to:
relevant documentation, including occupational health and safety legislation and regulations, workplace policy and procedures manuals and manufacturer's product safety data sheets
a range of workplace chemical curling and volumising products and equipment
a range of presenting clients seeking chemical curling and/or volumising services
a hairdressing salon or simulated salon area.
Method of assessment
The following assessment method is suggested.
Observation of the learner performing a range of tasks in an actual or simulated work environment over sufficient time to demonstrate his/her handling of a range of contingencies. Tasks may include:
conducting pre-service analysis
predetermining finished looks with clients
selecting products and equipment
completing a range of complete chemical and volumising services to achieve a predetermined curl/body result.
Guidance information for assessment
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S4499 | WRHCR302A | Perform chemical curling and volumising services | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D8707 | SIHHHRS302A | Perform chemical curling and volumising services | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S655 | WRH30109 | Certificate III in Hairdressing | Qualification |