Unit of competency Outline

Date retreived
22/07/2026 6:17 AM AWST

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Review operations practice tools and techniques

Review operations practice tools and techniques

Unit of competency
National Code
MSS407002
State Code
BAJ71
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
22/06/2016
View on TGA
State Implementation and Classification
Approved Date
08/08/2016
Field of Education
080317 - Quality Management
Original Release Date
08/08/2016
Nominal Hours
70
Description
This unit of competency covers the skills and knowledge required to apply continuous improvement to the use of competitive systems and practices tools and techniques, that is, facilitating the right use of the right tool at the right time and reviewing its application. This unit is intended for team leaders and people with a similar sphere of influence and scope of authority and responsibility. It covers the reviewing of competitive tools used by an organisation which has already embarked on a competitive systems and practices path and is driven by the pull of its customers.The unit includes checking that the relevant competitive systems and practices tools are being consistently and correctly applied across the entire organisation to enhance customer and organisation value. It also includes reviewing the processes used to identify when additional or different competitive systems and practices tools should be applied.This unit applies to individuals who have a broad knowledge of all major competitive tools with in-depth application knowledge of several tools which are relevant to the organisation and familiarity with a define, measure, analyse, improve, control (DMAIC), or similar, approach. This unit may also be applied to service organisations applying competitive systems and practices principles.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Review the use of competitive systems and practices tools
  • 1.1 Identify which competitive tools are being used in the work area.
  • 1.2 Define the outcomes expected from each tool.
  • 1.3 Observe and measure the actual outcomes being achieved.
  • 1.4 Identify gaps between actual outcomes and planned outcomes.
  • 1.5 Determine if the tools are being used as intended.
  • 1.6 Review tool use and determine if the most appropriate tool is being used.
  • 1.7 Audit health, safety and environment (HSE) impacts from the use of tools.
  • 1.8 Identify any system/process issues impeding the tools delivering their expected outcomes.
  • 1.9 Identify any gaps between tool capability and customer benefit requirements.
2 Recommend changes to the use of competitive systems and practices tools
  • 2.1 Define required further improvements identified.
  • 2.2 Prioritise required further improvements.
  • 2.3 Identify gaps inhibiting tool use.
  • 2.4 Recommend system and process changes, as required, to improve tool use.
  • 2.5 Recommend alternative or additional tools, as required, to achieve organisation requirements.
  • 2.6 Obtain required authorisations for changes.
3 Facilitate the better use of competitive systems and practices tools
  • 3.1 Facilitate training or other resources needed, as required, to improve tool use.
  • 3.2 Facilitate system and process changes, as required, to improve tool use.
  • 3.3 Facilitate the introduction and use of new tools, as required.
  • 3.4 Initiate procedures for sustaining the changes.
No information
No information
Replaces
State Code National Code Title Type
WD580 MSS407002A Review operations practice tools and techniques Unit of competency
Replaced By
State Code National Code Title Type
OAS67 MSS407018 Review operations practice tools and techniques Unit of competency