Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Industry standards may include:
review of software and hardware currently used in the industry, which can be obtained from:
conferences
industry publications and websites
professional groups:
ICT groups
Sector-specific.
Hardware may include:
cabling infrastructure
internet access
modems and other connectivity devices
networks
personal computers
remote sites
servers
wireless networks
workstations.
Project risks may include:
variations in locating and obtaining hardware influenced by changes in:
scope
time
cost
quality.
Appropriate person may include:
authorised business representative
client
supervisor.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
analyse and plan approaches to technical problems or management requirements
access and convey conceptual information regarding emerging technology in relation to organisational needs
evaluate information, using it to forecast for planning or research purposes
recommend technology options.
Context of and specific resources for assessment
Assessment must ensure access to site with:
network or computer layout documentation and premises plans
network components
equipment specifications
organisational guidelines
business plan or model
journals of industry and professional associations
relevant standards.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of reports completed by the candidate recommending technology change
verbal or written questioning to assess candidate’s ability to apply technical knowledge in the preliminary analysis of emerging technology according to organisational requirements or practices.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.