Unit of competency Outline
Date retreived
22/07/2026 12:54 PM AWST
22/07/2026 12:54 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Undertake research on access issues
Undertake research on access issues
Unit of competency
National Code
CPPACC5020A
CPPACC5020A
State Code
W9814
W9814
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/09/2014
Field of Education
030905 - Building Services Engineering
Original Release Date
15/09/2014
Nominal Hours
30
Description
This unit specifies the competency required to undertake research for the purposes of defining the performance and outcomes of building innovations and alternative solutions as well as investigating a range of other issues concerning access. It requires the ability to identify a range of appropriate sources of information within Australia and internationally, apply sound research techniques, analyse the content of resources and document sources and findings for use in addressing specific access issues.
Notes
Elements and Performance Criteria
1Define the purpose, scope and nature of the research.
- 1.1 Details of the research purpose, scope, aims, expected outcomes and potential uses and benefits are clarified and agreed with the client in accordance with organisational requirements.1.2 Details of available resources and the research timeframes are confirmed with the client.1.3 The most suitable research methodology is identified according to the resources available.1.4 Issues related to the appropriate use of research data are identified with the client and managed effectively in accordance with organisational requirements.1.5 Details of evaluation mechanisms and procedures are clarified through consultation and negotiation with the client.
2Search information sources.
- 2.1 Appropriate research methods are implemented and a sufficient number of relevant sources of information are investigated to ensure reliable conclusions.2.2 Information is recorded accurately according to research protocols and current industry best practice and is easily retrievable in accordance with organisational requirements.2.3 Collections and associated data resulting from research are recorded and stored appropriately in readiness for analysis in accordance with organisational requirements.
3Analyse and interpret information.
- 3.1 Methods of data analysis appropriate for the nature and subject of the research and in accordance with research protocols and industry best practice are selected.3.2 Analysis of research data is conducted to meet time, resource and quality constraints in accordance with organisational requirements.3.3 Research findings, along with relevant sources and references, are recorded and documented thoroughly for use in the preparation of a report to the client.3.4 Research findings and associated documentation are recorded and stored appropriately for future reference in accordance with confidentiality, legislative and organisational requirements.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Client may include:
architect and builder
building designer
building owner and manager
educational services provider
organisation developing a Disability Discrimination Act Action Plan
other access consultant
owner and manager of transport conveyances.
Organisational requirements may be outlined and reflected in:
access and equity policy, principles and practices
business and performance plans
client service policies, procedures and standards
codes of conduct and codes of practice
communication channels and reporting procedures
communication of services offered
complaint and dispute resolution procedures
compliance with legislation, codes and workplace standards
continuous improvement processes and standards
defined resource parameters
duty of care
employer and employee rights and responsibilities
ethical standards
legal policies and guidelines
occupational health and safety policies, procedures and programs
organisational mission statement, goals, objectives, plans, systems and processes
policies and procedures relating to the setting of fees and the negotiation and management of contracts
policies and procedures relating to own role, responsibilities and delegation
privacy and confidentiality policies and procedures
quality assurance and procedures manuals
records and information management systems and processes
style guides and other guides used to prepare documents.
Issues related to the appropriate use of research data may include:
copyright
ethical standards
intellectual property
ownership of the finished research
rights and responsibilities of all parties involved in the research.
Research methods will include:
documentary research of:
Australian and international standards
Australian and other national governments
international agencies/organisations
professional and academic journals and papers
conference presentations and papers
other appropriates techniques as required such as:
field study
interview
observation or experiment
questionnaire or survey.
Methods of data analysis may:
require the application of specific analytical techniques e.g. statistics
utilise the more general ability to make sound judgements in the face of appropriate evidence.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Client may include:
architect and builder
building designer
building owner and manager
educational services provider
organisation developing a Disability Discrimination Act Action Plan
other access consultant
owner and manager of transport conveyances.
Organisational requirements may be outlined and reflected in:
access and equity policy, principles and practices
business and performance plans
client service policies, procedures and standards
codes of conduct and codes of practice
communication channels and reporting procedures
communication of services offered
complaint and dispute resolution procedures
compliance with legislation, codes and workplace standards
continuous improvement processes and standards
defined resource parameters
duty of care
employer and employee rights and responsibilities
ethical standards
legal policies and guidelines
occupational health and safety policies, procedures and programs
organisational mission statement, goals, objectives, plans, systems and processes
policies and procedures relating to the setting of fees and the negotiation and management of contracts
policies and procedures relating to own role, responsibilities and delegation
privacy and confidentiality policies and procedures
quality assurance and procedures manuals
records and information management systems and processes
style guides and other guides used to prepare documents.
Issues related to the appropriate use of research data may include:
copyright
ethical standards
intellectual property
ownership of the finished research
rights and responsibilities of all parties involved in the research.
Research methods will include:
documentary research of:
Australian and international standards
Australian and other national governments
international agencies/organisations
professional and academic journals and papers
conference presentations and papers
other appropriates techniques as required such as:
field study
interview
observation or experiment
questionnaire or survey.
Methods of data analysis may:
require the application of specific analytical techniques e.g. statistics
utilise the more general ability to make sound judgements in the face of appropriate evidence.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed on its own or as part of an integrated assessment activity involving other competencies relevant to the job function.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
recognising the needs and desires of people with disabilities to engage fully in all aspects of society, and their right to do so
interpreting accurately the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment
interpreting accurately how the full range of environmental barriers impact on any of the impairments that people with disabilities might have
accurately interpreting the research requirements of the client and confirming own understanding of the requirements
displaying a knowledge of a range of research methodologies, procedures and protocols and their application in research situations
effectively identifying a range of suitable information sources able to provide meaningful data relevant to the research project
conducting an analysis of data from a range of information sources, identifying the relevant information as per the requirements of the research project and interpreting the data to provide the basis of advice and recommendations
documenting and storing the research findings using research protocols and industry best practice to facilitate easy future retrieval of the information
managing time and resource constraints and workplace priorities effectively
managing client expectations within agreed parameters
effectively using information technology to conduct searches of data sources and to store and retrieve information
applying organisational management policies and procedures, including quality assurance.
Context of and specific resources for assessment
Resource implications for assessment include:
a registered provider of assessment services
competency standards
assessment materials and tools
suitable assessment venue/equipment
workplace documentation
candidate special requirements
cost and time considerations.
Validity and sufficiency of evidence requires that:
competency will need to be demonstrated over a period of time reflecting the scope of the role
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence
where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time
assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed on its own or as part of an integrated assessment activity involving other competencies relevant to the job function.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
recognising the needs and desires of people with disabilities to engage fully in all aspects of society, and their right to do so
interpreting accurately the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment
interpreting accurately how the full range of environmental barriers impact on any of the impairments that people with disabilities might have
accurately interpreting the research requirements of the client and confirming own understanding of the requirements
displaying a knowledge of a range of research methodologies, procedures and protocols and their application in research situations
effectively identifying a range of suitable information sources able to provide meaningful data relevant to the research project
conducting an analysis of data from a range of information sources, identifying the relevant information as per the requirements of the research project and interpreting the data to provide the basis of advice and recommendations
documenting and storing the research findings using research protocols and industry best practice to facilitate easy future retrieval of the information
managing time and resource constraints and workplace priorities effectively
managing client expectations within agreed parameters
effectively using information technology to conduct searches of data sources and to store and retrieve information
applying organisational management policies and procedures, including quality assurance.
Context of and specific resources for assessment
Resource implications for assessment include:
a registered provider of assessment services
competency standards
assessment materials and tools
suitable assessment venue/equipment
workplace documentation
candidate special requirements
cost and time considerations.
Validity and sufficiency of evidence requires that:
competency will need to be demonstrated over a period of time reflecting the scope of the role
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence
where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time
assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| ODJ57 | CPPACC5020 | Undertake research on access issues | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W980 | CPP50711 | Diploma of Access Consulting | Qualification |