Unit of competency Outline

Date retreived
21/07/2026 11:45 PM AWST

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Arrange and oversee viewings of cremations

Arrange and oversee viewings of cremations

Unit of competency
National Code
SIFCCAC007
State Code
WG595
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
21/06/2013
View on TGA
State Implementation and Classification
Approved Date
16/07/2013
Field of Education
110399 - Personal Services, N.e.c.
Original Release Date
16/07/2013
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to deal with enquiries from families and oversee the viewing of cremations. It applies to crematorium staff working with relative autonomy according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Arrange viewing of a cremation.
  • 1.1 Liaise with family to identify viewing requests and special needs.
  • 1.2 Assess request for viewing and respond to family.
  • 1.3 Liaise with appropriate personnel to identify and arrange viewing requirements, including social, cultural and religious needs.
  • 1.4 Communicate viewing schedule and relevant information to family.
  • 1.5 Arrange viewing area, including first aid facilities according to family needs.
2. Oversee viewing of a cremation.
  • 2.1 Escort family to viewing area at appropriate time.
  • 2.2 Explain proceedings to family using clear, sensitive and empathetic language.
  • 2.3 Monitor viewing of cremation, dealing with contingencies as required.
  • 2.4 Escort family from viewing area at appropriate time.
  • 2.5 Check and complete relevant documentation.
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State Code National Code Title Type
J578 SIF40113 Certificate IV in Funeral Services Qualification