Unit of competency Outline
Date retreived
23/07/2026 2:23 AM AWST
23/07/2026 2:23 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Support food services in menu and meal order processing
Support food services in menu and meal order processing
Unit of competency
National Code
HLTNA305C
HLTNA305C
State Code
D8352
D8352
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
01/08/2011
Field of Education
069901 - Nutrition And Dietetics
Original Release Date
01/08/2011
Nominal Hours
40
Description
DescriptorThis unit of competency describes the skills and knowledge required to distribute menus/meal order systems, process general and therapeutic menus/meal orders, distribute food and monitor client satisfaction
Notes
Elements and Performance Criteria
1. Distribute and collect general menus/ meal orders for clients
- 1.1 Distribute menus/meal order systems for clients according to established routines and procedures
- 1.2 Collect menus/meal orders and assist clients with marking menus if required
- 1.3 Meal orders for clients receiving diet or nutrition care are distributed and collected according to established routines and procedures
- 1.4 Provide feedback regarding food preferences and consistently poor menu/meal choices to the appropriate person
2. Collate menus and meal orders, including orders for clients receiving diet therapy or nutrition support
- 2.1 Provide information to support the delivery of menu items chosen by the client, according to established routines and procedures
- 2.2 Check meal orders for accuracy against the nutrition plan developed by a dietitian, or other health professional
- 2.3 Tally, collate and report menu items
3. Communicate changes in meal order, including meals for clients receiving diet therapy or nutrition support
- 3.1 Maintain knowledge of client admissions, transfers and discharges
- 3.2 Process meal orders for food services
- 3.3 Provide written information to support the delivery of chosen menu items to the food service within the required time frame
4. Monitor client satisfaction with food services
- 4.1 Collect client satisfaction, using standard/validated tools
- 4.2 Regularly monitor overall levels and changes in client satisfaction
- 4.3 Provide feedback regarding overall levels and changes in levels of satisfaction to the appropriate person
- 4.4 Use relevant feedback from clients to revise menus
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9357 | HLTNA305B | Support food services in menu and meal order processing | Unit of competency |
| C5077 | HLTNA5A | Support food services in menu or meal order processing | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WD211 | HLTNA305D | Support food services in menu and meal order processing | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D042 | HLT31507 | Certificate III in Nutrition and Dietetic Assistance | Qualification |